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Ritvika P

@ritvikap

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Engineering Manager at Manulife building a dedicated Delivery & Technical Support team for the GB Experience platform.

Canada

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At Manulife, I’m building a dedicated Delivery & Technical Support team for the GB Experience platform while driving backend delivery across its full SDLC. I’m also advancing CI/CD adoption with GitHub Actions and Jenkins and integrating AI-assisted tools into engineering workflows.

At Royal Bank of Canada, I led three major programs and managed teams of 13+ with budgets of $40M–$60M; the client base grew from 14,000 to 64,000. I also drove an omnichannel implementation that improved brand perception from 40% to 80%.

Experience

Work history, roles, and key accomplishments

Current

Engineering Manager

Current

Manulife

Jan 2024 - Present (2 years 8 months)

Leading a multi-squad engineering team, aligning goals with OKRs, and driving backend project delivery across the GB Experience platform. Championing CI/CD adoption and integrating AI tools to accelerate engineering workflows.

Agile SAFe CI CD GitHub Actions Jenkins GCP AWS Azure GitHub Co Pilot ChatGpt Claude SDLC NFRs Incident Management Performance Management

Director Tech Lead

Royal Bank of Canada

Mar 2021 - Jan 2024 (2 years 10 months)

Led 3 major programs end-to-end, growing client base from 14,000 to 64,000 and managing budgets of $40M–$60M. Drove omnichannel implementation that improved brand perception from 40% to 80% and established regulatory compliance frameworks.

Program Management Budget Management Omnichannel Regulatory Compliance SDLC New Relic Moogsoft GitHub Co Pilot Risk Management

Spec II – IC Dev (Tech Lead)

Bank of Montreal

Jan 2018 - Mar 2021 (3 years 2 months)

Led 2 full-cycle projects, raised unit test coverage from 10% to 80%, and introduced CI/CD pipeline practices that cut regression cycle time by 40%. Applied Agile Scrum methodologies and conducted performance evaluations.

Agile Scrum CI CD Git Testing Automation Unit Testing Performance Management Project Management

Consultant / Project Manager

Capgemini

Jun 2015 - Sep 2017 (2 years 3 months)

Managed a 15-member team to deliver a QMS application integrating BI tools, and single-handedly managed the lifecycle of an internal PMO application. Built responsive websites for Walt Disney and led web redesign efforts.

Project Management Team Leadership BI Tools UX Design Responsive Design Wireframing Prototyping

Web Developer Analyst

Accenture

Jan 2014 - May 2015 (1 year 4 months)

Developed efficient, intuitive UIs for web applications, gathering stakeholder requirements and designing to brand standards. Ported UI layer to Bootstrap achieving 100% responsive design and created reusable LESS/CSS components.

UI Development HTML5 CSS Bootstrap LESS Responsive Design Stakeholder Management

Associate Consultant

Oracle Financial Services Software Ltd.

Sep 2011 - Dec 2013 (2 years 3 months)

Developed and implemented web solutions integrated with client IT standards, collaborating with design and development teams. Projects spanned Oracle client and HDFC Bank, maintaining consistency in design and browser compatibility.

Web Development HTML5 CSS JavaScript Browser compatibility Client Collaboration