Open to opportunities

Ritik Mehra

@ritikmehra

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Junior website developer skilled in WordPress, HTML, CSS and JavaScript with product/IT management aspirations.

India

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What I'm looking for

I want a role where I build and optimize web products, work cross-functionally, grow toward product or IT system management, and mentor junior teammates.

I am a Junior Website Developer with an MBA and hands-on experience building and maintaining custom WordPress sites, delivering content updates, functional enhancements, and technical support. I collaborate with cross-functional teams, gather client requirements, and translate business needs into practical technical implementations that improve usability and engagement.

At Daxko and Wapology I managed client requests via Salesforce Service Cloud, provided Tier 2 support, optimized sites for SEO and performance, and mentored interns on WordPress best practices. I seek to combine technical development experience with strategic insight to transition into Product Management or IT System Management roles and drive organizational growth.

Experience

Work history, roles, and key accomplishments

Current

Junior Website Developer

Current

Daxko

Sep 2024 - Present (1 year)

Developed and maintained customized WordPress websites, implemented content updates and functional enhancements to improve usability and brand consistency, and coordinated cross-functional teams to launch features that increased user engagement.

WordPress HTML CSS JavaScript SEO Salesforce Service Cloud

Technical Support Engineer

Wapology

Aug 2023 - Aug 2024 (1 year)

Provided Tier 2 support for WordPress-based client websites, diagnosed and resolved issues in WordPress, HTML, and CSS, and managed customer queries through ticketing systems to ensure timely escalation and resolution.

WordPress HTML CSS Troubleshooting Ticketing Systems Client Communication Technical Documentation

Freelance WordPress Developer

Freelance

Designed, developed, and deployed custom WordPress websites and themes for clients, optimized sites for SEO, speed, and mobile responsiveness, and communicated with clients to deliver tailored solutions.

WordPress Theme Development Plugin Customization SEO Optimization Responsive Design Client Management Performance Tuning HTML

Education

Degrees, certifications, and relevant coursework

Manipal University Jaipur

Master of Business Administration, IT System Management

Master of Business Administration with a focus on IT System Management, currently completing coursework and applying strategic business knowledge to product and IT management roles.

ABES Engineering College, Ghaziabad

Bachelor of Technology, Mechanical Engineering

2018 - 2022

Grade: 74%

Bachelor of Technology in Mechanical Engineering with practical experience in technical development and web technologies alongside core engineering studies.