Riten Solanki

At ResearchAyu Clinic, I manage end-to-end patient and client lifecycles, from onboarding and scheduled follow-ups to escalation resolution. I coordinate with operations, clinical, and support teams to improve handoffs, track deliverables, and strengthen client experience.

I handle professional English correspondence to confirm requirements, provide updates, and close queries promptly while prioritizing retention, satisfaction, and service standards.

Previously at Truemeds, I supported medicine and diet-related client needs through a consultative, pharmacy-informed approach. I worked toward sales targets while maintaining accuracy and compliance, and contributed to team coordination and performance tracking.

My Bachelor of Pharmacy training, including a minor in Medicines and Management, complements hands-on experience in prescription management, patient counselling, pharmacy operations, and record-keeping.