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rita bhattaraiRB
Open to opportunities

rita bhattarai

@ritabhattarai

I drive travel sales, marketing, hospitality operations, and customer service.

Bhutan
Message

What I'm looking for

I'm looking for opportunities in sales, marketing, travel, hospitality, or customer service where I can apply my experience in customer support, hotel operations, and travel sales.

I am a business development, sales, and marketing professional based in Thimphu, Bhutan, with experience in B2B relationship building, customer service, lead generation, social media marketing, and remote work.

Currently, I work part-time as a Business Development Manager for Imperial Engineering Education (Australia), where I help develop the Bhutan market by identifying and contacting education consultancies, building business relationships, following up on partnership opportunities, coordinating documentation, and maintaining prospect information through CRM and internal systems. This role has strengthened my ability to communicate with business owners, manage follow-ups, and develop partnerships across different organisations.

Previously, I worked in travel operations and business development at Heavenly Bhutan Travels, where I coordinated travel arrangements, communicated with clients and travel agents, developed B2B relationships, and managed bookings, itineraries, hotels, and other operational requirements. I also have customer service experience at SSNETCOM in Shillong, where I handled inbound and outbound calls, responded to customer inquiries, and maintained client information using CRM systems.

Alongside my business experience, I have practical experience in social media management, digital marketing, and online sales. Through my business, Mom's Collection, and my work with Druk Resin Art, I have managed Facebook pages, engaged with customers, promoted products, and used content and social media marketing to grow online audiences. I have also developed experience with Meta Business Suite, Meta Ads, Canva, Buffer, HubSpot, Google Workspace, and AI tools such as ChatGPT, Claude, and Perplexity.

I hold a Bachelor of Computer Applications (BCA) and an MBA in Marketing. My combination of technical education, marketing knowledge, customer-facing experience, and business development skills helps me understand both business objectives and customer needs.

I am particularly interested in fully remote opportunities in business development, sales development, partnerships, account management, customer success, digital marketing, and growth. I enjoy communicating with people, building professional relationships, identifying opportunities, solving problems, and helping businesses grow. I am comfortable working independently, managing follow-ups, learning new tools, and collaborating with international teams.

I speak English, Nepali, Hindi, and Dzongkha. I am looking for a long-term remote opportunity with an international company where I can contribute my existing skills, continue developing professionally, and grow into a role with greater responsibility. I am especially interested in positions with a clear compensation structure, measurable goals, and opportunities for career progression.

Experience

Work history, roles, and key accomplishments

HT

Sales And Marketing Specialist

Heavenly Bhutan Travels

Oct 2017 - Apr 2023 (5 years 6 months)

Specialized in sales and marketing activities for a travel company, promoting travel services and engaging with clients to drive business growth.

HB

General Manager

hotel mountain bhutan

Jul 2017 - Oct 2017 (3 months)

Worked as General Manager at hotel mountain bhutan.

SL

Customer Service Representative

SSNetCom Pvt Ltd

Sep 2013 - May 2014 (8 months)

Worked as Customer Service Representative at SSNetCom Pvt Ltd.

Education

Degrees, certifications, and relevant coursework

MK

Mahatma Gandhi University, Kerala

Master of Business Administration, Marketing

2015 - 2017

Pursued a Master of Business Administration with a focus on Marketing from 2015 to 2017.

MK

Mahatma Gandhi University, Kerala

Master of Business Administration - MBA, Marketing

2015 - 2017

Tech stack

Software and tools used professionally

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