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Rishu Rana User

@rishuranauser

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I build scalable full-stack education platforms, secure APIs, and automated data workflows.

India

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What I'm looking for

I'm looking to build scalable web or mobile products where I can own backend architecture, secure APIs, database performance, and automation while growing through challenging engineering work.

I've independently built Centralized Campus System, a multi-tenant School ERP and academic analytics platform using Node.js, Express.js, PostgreSQL, and RESTful APIs. It supports student and teacher records across multiple institutions, with secure role-based access for administrators, teachers, and students.

I automated report card generation and academic analytics pipelines, reducing manual administrative processing by more than 60% across pilot institutions. I also optimized PostgreSQL schemas, queries, and indexes to sustain sub-100ms API response times under concurrent multi-user load, and integrated local AI for privacy-conscious progress summaries.

At GoDaddy, I resolved 500+ monthly enterprise issues across Linux, DNS, hosting, SSL, and database connectivity with a 98% resolution rate. I also built Python automation that cut diagnostic investigation time by 25% and documented L2 troubleshooting procedures for recurring infrastructure issues.

Experience

Work history, roles, and key accomplishments

Technical Support Specialist

GoDaddy

Jan 2023 - Mar 2024 (1 year 2 months)

Resolved 500+ monthly enterprise technical issues involving Linux, DNS, hosting, and SSL, maintaining a 98% resolution rate. Engineered Python automation scripts to reduce diagnostic time by 25% and authored 15+ knowledge base articles.

Linux DNS Web Hosting SSL Python Automation Root Cause Analysis Technical Documentation

Education

Degrees, certifications, and relevant coursework

Chitkara University

Master of Computer Applications, Computer Applications

2024 -

Pursuing a Master of Computer Applications with a focus on advanced software engineering, database management systems, operating systems, and research methodology.