Rishabh Shroff
@rishabhshroff
I build AI-powered workflows, chatbots, and decision tools that improve operations and customer outcomes.
What I'm looking for
I've built AI-powered products and operational workflows at Joveo, Ernst & Young, and Chat-Aid. At Joveo, I modeled $8M–$10M in incremental annual revenue potential across top accounts and built a sentiment intelligence workflow that reduced client pain-point resolution time by about 30%.
At Ernst & Young, I owned the end-to-end SDLC for an HR Policy Chatbot and Resume Summarizer, using LLMs, T5 Transformers, prompt engineering, and Streamlit to automate HR processes. As founder of Chat-Aid, I designed IBM Watson chatbots for three organizations to automate customer queries, support scheduling, and improve conversion experiences.
I have also built PathPilot AI, an agentic career and project-planning assistant using LangGraph, Python, Streamlit, Pydantic, SQLite, Qdrant, LangSmith, and promptfoo. My work combines AI engineering, workflow automation, analytics, and practical business problem-solving.
Experience
Work history, roles, and key accomplishments
Operations and Strategy Intern
Joveo
Nov 2025 - Apr 2026 (5 months)
Modeled incremental annual revenue potential across top accounts using AI-assisted research and budget triangulation. Built a sentiment intelligence workflow to reduce client pain-point resolution time by ~30%.
Analyst, Treasurer
Amino Health Group
Aug 2022 - May 2024 (1 year 9 months)
Created a proposal for FDH Group to fund a Medicaid expansion ballot initiative in Florida, targeting hospital revenue growth and reduced uncompensated care. Developed a corporate wellness strategy for Prime Institute using research-driven insights and client consultations.
Developed and owned the end-to-end SDLC for an HR Policy Chatbot and a Resume Summarizer, enabling employees to query policy documents and HR teams to extract resume insights. Automated HR processes using LLMs and prompt engineering.
Summer Intern
Think360
Jun 2022 - Jul 2022 (1 month)
Optimized customer onboarding and improved the accuracy of the Kwik.ID Video KYC solution by implementing model improvements using TensorFlow.
Founder, Chatbot Developer
Chat-Aid
Dec 2020 - Dec 2021 (1 year)
Designed and implemented custom IBM Watson chatbots for three organizations, enhancing customer support, user experience, and conversion rates while automating queries and facilitating appointment scheduling.
Education
Degrees, certifications, and relevant coursework
Georgia Institute of Technology
Master of Science, Computer Science
Grade: 4.0 / 4.0
Pursuing a Master of Science in Computer Science online, expected to graduate in December 2027.
University of Miami
Bachelor of Science, Mechanical Engineering
Grade: 3.39 / 4.0
Activities and societies: Tau Sigma, Amino Health Group
Earned a Bachelor of Science in Mechanical Engineering with honors, including Provost's Honor Roll and Dean's List.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
pathpilot-ai.streamlit.appPortfolio
pathpilot-ai.streamlit.appSalary expectations
Social media
Job categories
Skills
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