Rimzim Gawade

RG

Looking for a job

Rimzim Gawade

@rimzimgawade

I build Salesforce case-management automation with Apex, LWC, Flows, and Agentforce.

What I'm looking for

I'm seeking a fully remote Salesforce Developer role on a globally distributed team, where I can build enterprise Salesforce solutions and apply Apex, LWC, Flow automation, and Agentforce.

At Capgemini, I supported National Grid's Gridforce implementation across Service Cloud and Experience Cloud, helping manage more than 600,000 utility service cases across Massachusetts and New York.

I build case-routing, notification, and escalation automation with Apex, Triggers, Flows, and Lightning Web Components. I'm Salesforce Platform Developer I, Agentforce Specialist, and Salesforce AI Associate certified, and I bring hands-on Agentforce solution design to service workflows.

Experience

Work history, roles, and key accomplishments

CA

Analyst (Salesforce Developer)

Oct 2024 - Jul 2026 (1 year 9 months)

Supported case management operations for National Grid's Massachusetts and New York service territories on a Salesforce org processing 600,000+ utility service cases. Developed Apex, Triggers, Flows, and Lightning Web Components to implement business logic and enhance user experience.

Apex Triggers Flow Lightning Web Components Service Cloud Experience Cloud Salesforce Jira GitHub Agile Scrum

Education

Degrees, certifications, and relevant coursework

DP

Dr. D. Y. Patil College of Engineering, Pune

Bachelor of Engineering, Information Technology

2021 - 2024

Grade: 7.9/10

Bachelor of Engineering in Information Technology with a CGPA of 7.9/10.

SA

Salesforce

Salesforce AI Associate, Artificial Intelligence

Salesforce AI Associate certification.

UD

Udemy

Salesforce Admin Masterclass, Salesforce Administration

Salesforce Admin Masterclass certification.

GS

Government Polytechnic, Sambhajinagar

Diploma, Information Technology

2018 - 2021

Grade: 88.53%

Diploma in Information Technology with a percentage of 88.53%.

SA

Salesforce

Salesforce Certified Platform Developer I, Salesforce Development

Salesforce Certified Platform Developer I certification.

SA

Salesforce

Salesforce Certified Agentforce Specialist, Agentforce

Salesforce Certified Agentforce Specialist certification.

Tech stack

Software and tools used professionally

GitHub

Lightning Web Components

Jira

JavaScript

HTML5

Apex

Einstein AI

Agentforce

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

30k+ USD

Job categories

Salesforce Developer

Interested in hiring Rimzim?

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