Open to opportunities

rianne basilgo

@rianneabbasilgo

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Entry-level virtual assistant focused on precise administration, customer support, and efficient coordination.

Philippines

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What I'm looking for

I’m looking for a Virtual Assistant role where I can apply administrative, customer support, and coordination skills remotely—bringing strong communication, accurate data handling, and attention to detail to deliver reliable, quality service.

I’m a skilled virtual assistant who can bring “communication, organization, data handling, and delivering quality service in fast-paced environments.” I’m known for managing tasks efficiently, following procedures, and maintaining “attention to detail,” while staying reliable, adaptable, and quick to learn new systems and tools.

My foundation in Customs Administration supports strong document processing, data entry, compliance awareness, import-export research, and email management—helping me keep administrative work accurate and efficient. I also bring customer support experience from Concentrix, where I handled customer issues with empathy and professionalism, and I apply quality and teamwork habits learned during my Technical Intern Trainee role in bakery production.

Experience

Work history, roles, and key accomplishments

Technical Intern Trainee

Grand Sole Bakery Co., Ltd.

Jan 2023 - Jan 2026 (3 years)

Trained in dough preparation and bread production, managing ingredient measurement, fermentation control, shaping, and baking/oven operation. Maintained hygiene and quality assurance standards while following instructions to improve bakery skills and efficiency.

Dough Preparation Bread Production Baking And Oven Operation Food Hygiene Quality Assurance Time Management

Education

Degrees, certifications, and relevant coursework

University of Cebu (Lapu-Lapu and Mandaue)

Bachelor of Science in Customs Administration, Customs Administration

2019 - 2022

Bachelor of Science in Customs Administration with background in document processing, data entry, compliance awareness, and import-export research to support accurate administrative work.

Pajo National High School

General Academic Strand

2017 - 2019

Completed the General Academic Strand, building skills in research, writing, data entry, communication, organization, time management, and basic computer use.