Refiloe Makume
@refiloemakume
Health information management professional focused on data-driven care.
What I'm looking for
I am a motivated Health Information Management graduate with hands-on experience in data management, community health programs, and NGO fieldwork. I combine technical data skills with strong interpersonal communication to translate information into actionable improvements.
In my roles I have collected, validated and reported program data, managed patient records, and supported monitoring activities using paper and digital systems. I am familiar with SPSS and Stata at a basic level and maintain strict confidentiality when handling sensitive health information.
I have delivered peer health education on HIV, mental health, and wellness, providing one-on-one support and facilitating group sessions that increased awareness and engagement. I contributed to questionnaire piloting and improved data collection reliability in field settings.
I am committed to professional, ethical data practices and continuous learning, currently pursuing courses in presenting data, information security, and modern database systems to expand my technical capabilities and enhance program impact.
Experience
Work history, roles, and key accomplishments
Peer Health Educator
Sentebale Children’s Foundation
May 2024 - Nov 2025 (1 year 6 months)
Delivered structured health education sessions on HIV and mental health, provided confidential one-on-one peer support, and collected program data to improve tracking and awareness.
Data Collector / Enumerator
Global Health Access Initiative
Aug 2023 - Sep 2023 (1 month)
Conducted field data collection using structured questionnaires, ensured secure and timely data submission, and provided feedback to improve questionnaire quality and participation rates.
Data Clerk
Maputsoe SDA Healthcare
Jul 2022 - Nov 2022 (4 months)
Managed digital and paper patient records, supported patient registration and medical record processing, and implemented practices that improved accuracy and confidentiality.
Education
Degrees, certifications, and relevant coursework
Botho University – Maseru
Bachelor of Science (Honours), Health Information Management
Activities and societies: Dean's Award (two semesters)
Completed a BSc (Hons) in Health Information Management focusing on health data management, medical records, and program monitoring.
Molapo High School
Junior Certificate, General Secondary Education
Grade: Second Class
Completed Junior Certificate with Second Class standing in 2014.
Molapo High School
General Certificate of Secondary Education (LGCSE), General Secondary Education
Grade: Second Class
Completed General Certificate of Secondary Education (LGCSE) with Second Class standing.
Availability
Location
Authorized to work in
Job categories
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