Raziel Jeremy User

Coordinated daily food deliveries and managed procurement workflows, creating trackers and Purchase Orders that improved supplier follow-up and accreditation processes. Handled RFQs and pricing in CheckSCM and collaborated with hygiene, receiving, and security teams to ensure safe, accurate deliveries.

Developed sales kits and promotional packages targeting administrative staff, alumni, and graduating students using MS Office to drive seasonal and segment-specific marketing initiatives.

Provided service across multiple outlets including Savoy Café and banquets, handled high-volume seating and POS transactions, and supported basic mixology and station maintenance to ensure smooth F&B operations.

Facilitated occupational safety assessments, developed training presentations (including active shooter seminar), and revised SOPs for managerial approval while managing attendance and intern hour tracking. Supported seminar preparation and speaker evaluation.

Created a risk management protocol database and emergency escape plans aligned with building engineering standards to improve site safety and emergency preparedness.

Managed front office operations including inventory tracking, guest handovers, daily/weekly managerial reports, and issue resolution under General Manager approval to maintain smooth reception and service flow.

Managed materials ordering and procurement using Oracle Materials Control, maintained digital and physical maintenance records, and ensured accuracy of preventive maintenance and service reports from 2018 onward.

Maintained cleanliness of lobbies and common areas, trained in housekeeping skills including efficient mitering and making king beds within service time standards.

Completed a Bachelor of Science in Hospitality Management with a major in Hospitality Leadership focused on hospitality operations and leadership principles.