Rashid Annahas

Owned the AI product roadmap for healthcare voice agents deployed on NVIDIA DGX BasePOD, supporting HIPAA and ACA requirements for major clients. Led cross-functional delivery of conversational workflows, cutting average hold time 38%, raising first-call resolution 27%, and automating 55% of inbound calls.

Led development and integration of an AI chatbot with the eMed EMR system, giving doctors natural-language access to patient data. Conducted market research, defined technical specifications, and managed a six-member team and offshore developers.

Led end-to-end development of a predictive financial engine for project margin optimization, enabling earlier margin-erosion detection and improving high-quality pursuit win rates by 18%. Directed strategy and launch of an AI supply-chain and vendor-intelligence platform with 92%+ forecasting accuracy and mid-seven-figure annual procurement savings.

Led an enterprise portal and inventory API used by institutional investors including BlackRock, with net revenue up 25%+ across divisions. Coordinated internal teams and EY consultants across four land-acquisition product teams.

Led deployment of an AI-powered contact center on the OpenAI API and Azure Bot Services across SMS, web, Alexa, and Google Home. Managed EPAM as technology integration partner and built an Azure enterprise data warehouse to support analytics and AI product innovation.

Led five engineers and designers building a GDPR-compliant D2C self-ordering kiosk supporting 10,000+ users at launch. Used SQL, Excel, CrazyEgg, and Mixpanel to define metrics and guide strategy; A/B testing raised conversion 22%.

For Intel, cut time to market 30% through product-lifecycle analysis and audits. For Walmart, enhanced identity and access management across 100+ applications with 95% cybersecurity compliance. For Meta, built access-request triage runbooks driving 99% of tasks to closure.

Certified Prompt Engineer certification.

Certified Product Manager (CPM) certification.

B.S. in Computer Science with a Cyber Security specialization and a Business Information Management minor.