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@rankotrisic
Aspiring game designer with expertise in software support analysis.
I am an aspiring professional with a strong background in game design and engineering. My experience as part of various game design teams has equipped me with valuable skills in technical problem-solving, collaboration, and creative troubleshooting. I am particularly focused on contributing to Software Support Analyst roles, where my analytical mindset and attention to detail can enhance the seamless delivery of software problem analysis and investigation.
Currently, I work as a Software and Hardware Support Analyst at Ideal Support, where I assemble and configure Point-of-Sale (POS) hardware systems, ensuring minimal disruption to client operations. My previous roles as a Freelance Game Designer and QA Tester have allowed me to collaborate with development teams, conduct rigorous testing, and deliver actionable feedback to improve player experience. I am passionate about creating engaging and functional game mechanics, and I thrive in collaborative environments.
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Work history, roles, and key accomplishments
Ideal Support
Jul 2023 - Present (2 years 4 months)
As a Software and Hardware Support Analyst, I assemble and configure Point-of-Sale (POS) hardware systems, stage and install POS software, manage logistics for hardware, and resolve technical issues related to POS systems to ensure seamless client operations.
Ideal Support
Jul 2023 - Present (2 years 4 months)
As a Software and Hardware Support Analyst, I assemble and configure Point-of-Sale (POS) hardware systems, stage and install POS software, manage logistics for hardware, and resolve technical issues related to POS systems. My role ensures seamless functionality and minimal disruption to client operations.
Legit Games
Mar 2022 - Aug 2023 (1 year 5 months)
As a Game Designer at Legit Games, I worked on various projects, collaborated with team members, conducted QA testing, and contributed to the release of the game 'Pets Hero' developed in Unity Engine.
Legit Games
Mar 2022 - Aug 2023 (1 year 5 months)
Worked as a Game Designer on various projects, collaborating with team members, conducting QA testing, and contributing to the release of the game 'Pets Hero' developed in Unity Engine.
Dirty Paws Studio
Oct 2021 - Mar 2022 (5 months)
During my internship as a Level Designer, I implemented levels for the 2D game 'Project Octopus', drafted concepts, and conducted QA testing. The game was developed using Unity Engine.
Dirty Paws Studio
Oct 2021 - Mar 2022 (5 months)
Worked on the end-to-end implementation of a level in the 2D video game 'Project Octopus', responsible for drafting concepts and conducting QA testing, utilizing Unity Engine.
University of Banja Luka
Nov 2013 - Oct 2020 (6 years 11 months)
As Manager for Student Affairs, I assisted legal staff in various areas of law, maintained legal documents, and supported students as a legal adviser, engaging in multiple professional duties.
University of Banja Luka
Nov 2013 - Oct 2020 (6 years 11 months)
Engaged in the Department for Legal Assessment, assisting legal staff and supporting students as a legal adviser, while maintaining legal documents and managing various professional duties.
District Attorney Office
Nov 2011 - Nov 2013 (2 years)
Provided assistance in various legal tasks within the Department of War and Medical Damage Assessment, identifying complex problems and developing solutions.
District Attorney Office
Nov 2011 - Nov 2013 (2 years)
As a Legal Trainee, I provided assistance in legal tasks within the Department of War and Medical Damage Assessment, identifying complex problems and developing solutions.
Freelance
Collaborated with game development teams to design game mechanics and UI/UX elements in Unity Engine, conducted QA testing, and provided feedback to enhance game design and player experience.
Freelance
As a Freelance Game Designer and QA Tester, I collaborated with development teams to design game mechanics and conducted QA testing to identify and resolve bugs. My feedback improved game usability and player satisfaction.
Degrees, certifications, and relevant coursework
Master of Arts, Games Studies and Engineering
2020 - 2023
Completed a Master's degree in Games Studies and Engineering, focusing on the intersection of game design and technology, with an emphasis on practical applications in the gaming industry.
Short Course, Global Management
2012 - 2012
Completed a short course in Global Management, enhancing skills in international business management and strategic decision-making.
Bachelor of Law, Law
2006 - 2011
Earned a Bachelor's degree in Law, gaining foundational knowledge in legal principles, practices, and the ability to analyze complex legal issues.
Software and tools used professionally
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