Ranko TrisicRT
Open to opportunities

Ranko Trisic

@rankotrisic

Aspiring game designer with expertise in software support analysis.

Bosnia and Herzegovina

What I'm looking for

I seek a collaborative environment that fosters creativity and growth opportunities.

I am an aspiring professional with a strong background in game design and engineering. My experience as part of various game design teams has equipped me with valuable skills in technical problem-solving, collaboration, and creative troubleshooting. I am particularly focused on contributing to Software Support Analyst roles, where my analytical mindset and attention to detail can enhance the seamless delivery of software problem analysis and investigation.

Currently, I work as a Software and Hardware Support Analyst at Ideal Support, where I assemble and configure Point-of-Sale (POS) hardware systems, ensuring minimal disruption to client operations. My previous roles as a Freelance Game Designer and QA Tester have allowed me to collaborate with development teams, conduct rigorous testing, and deliver actionable feedback to improve player experience. I am passionate about creating engaging and functional game mechanics, and I thrive in collaborative environments.

Experience

Work history, roles, and key accomplishments

IS
Current

Software and Hardware Support Analyst

Ideal Support

Jul 2023 - Present (1 year 11 months)

As a Software and Hardware Support Analyst, I assemble and configure Point-of-Sale (POS) hardware systems, stage and install POS software, manage logistics for hardware, and resolve technical issues related to POS systems. My role ensures seamless functionality and minimal disruption to client operations.

Dirty Paws Studio logoDS

Level Designer - Internship

Dirty Paws Studio

Oct 2021 - Mar 2022 (5 months)

Worked on the end-to-end implementation of a level in the 2D video game 'Project Octopus', responsible for drafting concepts and conducting QA testing, utilizing Unity Engine.

UL

Manager for Student Affairs

University of Banja Luka

Nov 2013 - Oct 2020 (6 years 11 months)

Engaged in the Department for Legal Assessment, assisting legal staff and supporting students as a legal adviser, while maintaining legal documents and managing various professional duties.

UL

Manager for Student Affairs

University of Banja Luka

Nov 2013 - Oct 2020 (6 years 11 months)

As Manager for Student Affairs, I assisted legal staff in various areas of law, maintained legal documents, and supported students as a legal adviser, engaging in multiple professional duties.

DO

Legal Trainee

District Attorney Office

Nov 2011 - Nov 2013 (2 years)

Provided assistance in various legal tasks within the Department of War and Medical Damage Assessment, identifying complex problems and developing solutions.

DO

Legal Trainee

District Attorney Office

Nov 2011 - Nov 2013 (2 years)

As a Legal Trainee, I provided assistance in legal tasks within the Department of War and Medical Damage Assessment, identifying complex problems and developing solutions.

FR

Freelance Game Designer & QA Tester

Freelance

As a Freelance Game Designer and QA Tester, I collaborated with development teams to design game mechanics and conducted QA testing to identify and resolve bugs. My feedback improved game usability and player satisfaction.

Legit Games logoLG

Game Designer

Legit Games

Mar 2022 - Aug 2023 (1 year 5 months)

Worked as a Game Designer on various projects, collaborating with team members, conducting QA testing, and contributing to the release of the game 'Pets Hero' developed in Unity Engine.

Legit Games logoLG

Game Designer

Legit Games

Mar 2022 - Aug 2023 (1 year 5 months)

As a Game Designer at Legit Games, I worked on various projects, collaborated with team members, conducted QA testing, and contributed to the release of the game 'Pets Hero' developed in Unity Engine.

Dirty Paws Studio logoDS

Level Designer - Internship

Dirty Paws Studio

Oct 2021 - Mar 2022 (5 months)

During my internship as a Level Designer, I implemented levels for the 2D game 'Project Octopus', drafted concepts, and conducted QA testing. The game was developed using Unity Engine.

Education

Degrees, certifications, and relevant coursework

University of Klagenfurt logoUK

University of Klagenfurt

Master of Arts, Games Studies and Engineering

2020 - 2023

Completed a Master's degree in Games Studies and Engineering, focusing on the intersection of game design and technology, with an emphasis on practical applications in the gaming industry.

B.

B.H.M.S.

Short Course, Global Management

2012 - 2012

Completed a short course in Global Management, enhancing skills in international business management and strategic decision-making.

University of Banja Luka logoUL

University of Banja Luka

Bachelor of Law, Law

2006 - 2011

Earned a Bachelor's degree in Law, gaining foundational knowledge in legal principles, practices, and the ability to analyze complex legal issues.

Tech stack

Software and tools used professionally

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Ranko Trisic - Software and Hardware Support Analyst - Ideal Support | Himalayas