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Ramana Pant

@ramanapant

Highly motivated and detail-focused QA Specialist

Estonia
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What I'm looking for

Seeking a challenging role that utilizes my QA skills and experience in Agile methodologies, with opportunities for growth and professional development.

As a highly motivated and detail-focused QA Specialist with one year of experience in both manual and automation testing, I have developed a strong background in project management and team leadership in International NGOs. Throughout my career, I have successfully participated in various projects, honing my time management, communication, and problem-solving skills in Agile.

With a solid foundation in exploratory testing, test cases, and bug reporting, I have expanded my knowledge in Scrum and Agile methodologies for cross-border project management. My experience in customer service has also equipped me with the skills to maintain customer satisfaction and resolve concerns through clear and patient communication.

I hold an MBA in International Business from the Estonian Entrepreneurship University of Applied Science and an MBA in Research Innovation from Coventry University, London/UK. I am proficient in English, Estonian, and Hindi, with a strong understanding of project scope, goals, and deliverables.

Experience

Work history, roles, and key accomplishments

CE
Current

Quality Assurance Specialist

CerebrumHub

Feb 2023 - Present (3 years 4 months)

Completed 6 diverse projects, including Food Delivery, Company Collaboration App, CRM Application, Registration, and Jira-Clone Front-end and Back-end using Postman.

UT
Current

Freelance Software Tester

uTest

Jan 2023 - Present (3 years 5 months)

Successfully participated in the uTest platform, contributing to the improvement of various software applications.

BA
Current

Customer Service

BalticRimi

Dec 2020 - Present (5 years 6 months)

Maintain customer satisfaction with a forward-thinking, strategic focus on addressing customers' needs and resolving concerns.

US

Program Coordinator

USAID/HealthforLife

Jan 2015 - Jan 2017 (2 years)

Collaborate with stakeholders to develop project scope, goals, and deliverables.

MA

Customer Service

MarkandSpencer

Jul 2012 - Dec 2014 (2 years 5 months)

Providing information about products, services, policies, and procedures.

Education

Degrees, certifications, and relevant coursework

Ramana hasn't added their education

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Tech stack

Software and tools used professionally

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