I am looking for a role focusing on investor services, treasury and compliance.
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@rajeshrampersaud
Investment Operations Specialist with expertise in investor services, treasury and compliance.
I am looking for a role focusing on investor services, treasury and compliance.
I am an experienced Investment Operations Specialist with a strong background in investor relations and compliance. My journey began with a Bachelor of Science in Business Administration, emphasizing Finance and Accounting, which laid the foundation for my career in the financial services industry. I have honed my skills at Belltower Fund Group and Theorem Fund Services, where I managed investor onboarding, qualification, and compliance processes.
Throughout my career, I have successfully liaised with investors, ensuring their needs are met while maintaining adherence to KYC and AML regulations. My role involved not only managing investor relations but also implementing systems to enhance operational efficiency. I take pride in my ability to analyze complex data and provide actionable insights that improve the investor experience and ensure compliance with regulatory requirements.
My commitment to excellence and continuous improvement drives me to seek innovative solutions that benefit both investors and the organization. I am passionate about leveraging my expertise to contribute to a dynamic team focused on delivering exceptional service and achieving strategic goals.
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Work history, roles, and key accomplishments
Belltower Fund Group
Jul 2024 - Dec 2024 (5 months)
Onboarded investors on the AngelList platform, assisting with profile registration, eligibility documentation verification, and linking bank or cryptocurrency wallets. Guided investors on how to access and navigate the investor portal for documents, investment valuation, tax information, subscriptions, and withdrawals.
Theorem Fund Services
Nov 2023 - Jul 2024 (8 months)
Maintained a CRM database containing investor information for over 250 funds and SPVs, acting as a point of contact for all investor queries. Implemented Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements for various jurisdictions and managed online investor portals for document distribution.
Theorem Fund Services
Dec 2021 - Nov 2023 (1 year 11 months)
Acted as a point of contact for all investor queries and ensured timely responses by liaising with internal teams to obtain accurate information. Managed online investor portal to distribute investor capital statements, subscription confirmations, capital calls, audited financials, privacy policies, and fund correspondences.
Theorem Fund Services
Dec 2020 - Dec 2021 (1 year)
Communicated with investors throughout the entire subscription process, ensuring ease and efficiency of completing the subscription agreement and uploading relevant KYC documents. Recorded investor subscription amounts, capital calls, redemptions, and transfers in the CRM database for fund accountants.
Seminole Casino Coconut Creek
Nov 2017 - Mar 2020 (2 years 4 months)
Led the successful rollout of a CRM program, in conjunction with the existing CRM database, to efficiently gather, track, and report data for customer demographics and preferences. Identified target markets and current market trends through research and data collection to develop business and determine customer satisfaction.
Degrees, certifications, and relevant coursework
Bachelor of Science, Business Administration
Studied the fundamentals of business administration with an emphasis on finance and accounting. Gained knowledge in financial principles, accounting practices, and business operations.
Software and tools used professionally
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