
Rai Waqas
@rai-waqas
I build full-stack and AI systems that improve voicebot accuracy, performance, and user experiences.
What I'm looking for
At Pi School, I built an Italian-language voicebot intent classification and discovery system that improved automation accuracy from 34% to 90% using fine-tuned BERT, NLP, and calibrated confidence routing.
I've also delivered ASP.NET Core and Angular applications at SDSol Technologies and OakStreet Technologies, including secure APIs, RBAC, payment integrations, SQL optimization, and LLM-powered user assistance. I combine full-stack engineering with machine learning work in recommendation systems, predictive analytics, and conversational AI.
Experience
Work history, roles, and key accomplishments
AI/ML Intern – Voicebot Optimisation
Pi School
Sep 2025 - Nov 2025 (2 months)
Developed an intent classification and discovery system for Italian-language voicebot interactions, improving automation accuracy from 34% to 90%. Implemented a two-step text normalization pipeline and generated calibrated confidence scores for automated routing.
Full Stack Software Developer
SDSol Technologies
Feb 2025 - Jun 2025 (4 months)
Built and maintained production-grade ASP.NET Core and Angular applications for international clients. Designed role-based access control and integrated third-party booking and payment systems, optimizing backend performance by up to 40%.
Associate Software Engineer
OakStreet Technologies
Dec 2023 - Feb 2025 (1 year 2 months)
Developed and maintained full-stack web applications using ASP.NET Core and Angular for enterprise modules. Integrated OpenAI ChatGPT as a conversational assistant and implemented JWT-based authentication with optimized PostgreSQL queries.
Machine Learning Intern
Disruptive.AI
Jun 2023 - Sep 2023 (3 months)
Leveraged natural language processing techniques to improve user assistance applications, focusing on accurate understanding of user intents. Optimized user interaction processes, achieving a 20% improvement in task handling efficiency.
Education
Degrees, certifications, and relevant coursework
National University of Sciences & Technology (NUST)
Bachelor of Software Engineering, Software Engineering
2020 - 2024
Grade: 3.65
Bachelor of Software Engineering with a CGPA of 3.65 from the National University of Sciences & Technology, Islamabad, Pakistan.
Availability
Location
Authorized to work in
Portfolio
github.com/rai-waqasSalary expectations
Social media
Job categories
Skills
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