Rahul kumar

At Deloitte, I partner with business leaders to turn process pain points into AI-enabled automation solutions using Dynamics 365, Power Platform, Microsoft 365, UiPath, and Generative AI tools. I develop transformation roadmaps, business cases, ROI estimates, solution blueprints, and proof-of-concepts that improve productivity, customer experience, and straight-through processing.

Previously at Adappt Mobile Cloud Application and HTC Global Services, I led requirements discovery, process mapping, feasibility assessments, and UAT for Power Platform and RPA initiatives. My process standardization work contributed to a 30% improvement in requirements turnaround time, while structured UAT practices reduced defects by approximately 20%.

I'm PMP-certified and bring Lean Six Sigma, design thinking, responsible AI, and cross-functional delivery practices to complex transformation programs. I enjoy connecting business and technology teams while building governed, practical solutions around GenAI, agentic workflows, and automation.