Raheel Ahmed

Maintained software systems supporting supermarket operations, including POS, inventory, pricing, promotions, and customer loyalty. Built and maintained backend services and APIs integrating POS, ERP, inventory, and payment.

Provided technical support for hardware, software, and network issues, ensuring minimal downtime and efficient resolution of IT related incidents. Installed, configured, and maintained computer systems, printers, and peripheral devices.

Managed invoicing, billing, and collections, reducing outstanding receivables. Processed payroll for 25+ employees with accuracy and timeliness.

Developed and maintained web and mobile applications to enhance user engagement. Optimized UI/UX designs for better performance and accessibility.

Created responsive websites and e-commerce platforms. Integrated multimedia elements into client websites and resolved UI/UX design issues.

Developed new software features per client and internal specifications. Troubleshot and fixed application defects.

Assisted senior developers in enhancing existing software tools. Documented technical changes and implemented new code with testing.

Earned a Certified Data Analyst credential in collaboration with FAST University in 2020.

Pursued a Bachelor of Science in Computer Science with a focus on Software Engineering from 2017 to 2020.

Completed training in Hybrid Web and Mobile Application Development in 2019.

Completed a Diploma in Software Engineering (ACCP PRO) from 2015 to 2018.