
Raguram Poobalan
@ragurampoobalan
1+ yr prod SQL for Ford, now shipping RAG on AWS. Looking for AI or FDE role building LLM features users touch. On OPT (3 yrs with STEM), H-1B later.
What I'm looking for
At Thirdware Solution INC., I worked as a SQL developer on Ford’s GWFS and PANDA projects, on Oracle and SQL Server databases for the warranty and warehouse systems. For GWFS, I rewrote 50+ Oracle stored procedures, functions and triggers during a restructure that made data retrieval about 25% faster, and for PANDA, I handled L2 production support and tuned slow SQL Server queries.
Now I’m building AI systems that show their evidence. My Multimodal RAG Engine answers questions about 52 FDA documents with citations to the exact PDF and page, while my Sales Call Intelligence project extracts call insights and removes personal details before AI processing. I earned an MS in Information Science from the University of North Texas and am actively looking for Software Engineer and AI Engineer roles.
Experience
Work history, roles, and key accomplishments
Software Engineer
Thirdware Solution INC
Nov 2022 - May 2023 (6 months)
• Resolved 15+ critical database issues a month in L2 production support through root-cause analysis, tracked in Jira
• Tuned slow SQL Server queries with the DBA, using execution plans to find table scans, missing indexes and unneeded data loads
• Gathered requirements from end users and business teams and turned them into database changes in Agile sprints
Software Engineer
Thirdware Solution INC
Mar 2022 - Nov 2022 (8 months)
• Rewrote 50+ Oracle stored procedures, functions and triggers during the warranty system restructure, optimizing their queries with the DBA, and the new system improved data retrieval by about 25%
• Diagnosed and reran failed AutoSys batch jobs, tracing failures to unfinished upstream jobs or tables not yet released to production
Media Production Specialist
WaterFlame studios
Nov 2019 - Nov 2021 (2 years)
• Delivered 100+ photo, video and post-production pieces for brands, agencies, cafes and educational institutions, managing 10+ client projects at a time from storyboard to final delivery
• Produced educational video content for 2+ institutions, turning complex topics into clear, structured visual explanations
Technical Trainer
Skill-Lync
Jul 2019 - Oct 2019 (3 months)
• Trained 50+ engineering students in SolidWorks, CATIA, Ansys, Creo and AutoCAD through group and one-on-one sessions, with tailored improvement plans for each
• Ran workshops and live demos at 2+ engineering colleges, explaining technical software to new users and converting attendees into enrolled students
Education
Degrees, certifications, and relevant coursework
University of North Texas
Master of Science - Information Science, Information Systems
2024 - 2026
Grade: 3.91
Activities and societies: Fundraiser, India Student Association (Fall 2024)
Relevant Coursework: • Computational Methods • Big Data Discovery & Learning • Harvesting & Retrieving Data • Data Analysis and Knowledge Discovery • Data Modeling • Data Visualization • Systems Analysis & Design • Information Access & Knowledge Inquiry • Information and Cyber-Security • Project Management for Information Systems • Information Organization • Information & Knowledge Professions
Jeppiaar Maamallan Engineering College
Bachelor of Engineering, Mechanical Engineering
2015 - 2019
Availability
Location
Authorized to work in
Website
huggingface.co/raguram3398Portfolio
github.com/raguram-3398Salary expectations
Job categories
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