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Rafael Nering

@rafaelnering

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RPA Consultant at Insi, where I delivered 300+ production automations and maintained 95% SLA compliance.

Brazil

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What I'm looking for

I'm open to remote and international roles.

At Insi, I designed, developed, and maintained 300+ production automations using UiPath and supporting technologies. I also provided production support, maintaining 95% SLA compliance and reducing incident resolution time by 20%.

At Capgemini, I built end-to-end automations with UiPath Studio and REFramework, and re-engineered processes that reduced turnaround time by 35%. I maintained a portfolio of 30+ production RPA solutions and built custom C# tools.

At VJ Systems Informática, I developed customer communication documents with HP Exstream (OpenText) and processed XML data for integration. I also created Python tools for data normalization and file format recognition.

Experience

Work history, roles, and key accomplishments

RPA Consultant

Insi

Sep 2021 - Sep 2026 (5 years)

Designed, developed, and maintained 300+ production automations using UiPath and supporting technologies, following REFramework and automation best practices. Delivered production support including proactive monitoring, incident resolution, root cause analysis, exception handling, and queue/schedule management, maintaining 95% SLA compliance and reducing incident resolution time by 20%.

UI Path ReFramework UiPath Orchestrator UiPath Insights UiPath Agents Production Support Incident resolution Root Cause Analysis Exception Handling Queue Management Schedule Management API Integration XML Processing C#Python Process Mapping Technical Documentation

RPA Developer, Intelligent Automation Team

Capgemini

Jun 2019 - Sep 2021 (2 years 3 months)

Built end-to-end automations with UiPath Studio and REFramework for internal teams and external clients, including attended/unattended bots, queue-based processing, and Orchestrator-based orchestration. Re-engineered existing processes and identified automation opportunities that reduced turnaround time by 35%.

UI Path ReFramework UiPath Orchestrator Attended Bots Unattended Automation Bots Queue Based Processing C#Process documentation AS IS TO BE process mapping PDDD SDD Test Cases SOPs

Programmer

VJ Systems Informática

Oct 2015 - Jun 2019 (3 years 8 months)

Third-party developer for a U.S.-based client on high-volume customer communication systems. Developed customer communication documents with HP Exstream (OpenText), including templates, dynamic content rules, and high-volume document composition.