Radhika User
@radhikauser4
I’m an AI-focused Backend Engineer building LLM-powered voice agents and scalable APIs.
What I'm looking for
I build AI-powered backend systems for real-time experiences, with 3+ years of experience creating LLM-powered applications, voice agents, and scalable APIs. I’m especially effective at turning modern LLM capabilities into production-grade solutions with reliable orchestration.
In recent work, I designed and developed voice agents using VAPI and Twilio, integrating LLMs for real-time speech-to-text, response generation, and voice synthesis. I built FastAPI-based backend services for conversation workflows, applied prompt engineering and context management, and routed LLM traffic through an LLM Gateway layer for provider fallback, caching, and cost/token tracking.
I also standardize agent-to-tool integrations by adopting Model Context Protocol (MCP), enabling cleaner access to tools and resources across systems. I’ve implemented retry logic, scheduling, and low-latency conversation pipelines to improve call success rates and overall reliability.
Beyond voice, I integrate LLMs and APIs (e.g., OpenAI GPT models) into internal tooling, and I develop secure, high-performance web applications with Python and Django. My focus stays on scalable system design, safe/validated outputs (e.g., RAG evaluation and Guardrails), and dependable cloud deployments on AWS.
Experience
Work history, roles, and key accomplishments
Software Engineer
NMG Technologies
Jul 2025 - Present (1 year)
Designed and developed AI-powered voice agents using VAPI and Twilio for automated customer interactions. Built FastAPI-based backend services for conversation workflows, integrated LLMs with Model Context Protocol (MCP), and deployed low-latency pipelines on AWS.
Integrated OpenAI GPT models via API to automate natural language responses in internal tools and improve client query handling and documentation workflows. Developed Python/Django web applications, designed relational databases with MySQL/PostgreSQL, integrated MongoDB, and built RESTful APIs while debugging, optimizing, and securing applications.
Developed internal applications using FastAPI and Pandas and worked with MongoDB and SQL databases. Debugged and optimized production applications while gaining experience with Agile development methodologies.
Education
Degrees, certifications, and relevant coursework
University of Hyderabad
Master of Computer Applications, Computer Applications
Completed a Master of Computer Applications at the University of Hyderabad in 2023.
University of Delhi
Bachelor of Science (Hons), Computer Science
Completed a Bachelor of Science (Hons) in Computer Science at the University of Delhi in 2021.
Tagore Academy Public School
12th Grade, Higher Secondary Education
2018 - 2018
Grade: 12th
Completed 12th Grade at Tagore Academy Public School in 2018.
Tagore Academy Public School
10th Grade, Secondary Education
2016 - 2016
Grade: 10th
Completed 10th Grade at Tagore Academy Public School in 2016.
Availability
Location
Authorized to work in
Job categories
Skills
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