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Radhika UserRU
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Radhika User

@radhikauser4

I’m an AI-focused Backend Engineer building LLM-powered voice agents and scalable APIs.

India
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What I'm looking for

I’m looking to build production-grade LLM backends—especially voice agents and scalable APIs—with strong system design, low-latency pipelines, and safe RAG/LLM evaluation in AWS environments.

I build AI-powered backend systems for real-time experiences, with 3+ years of experience creating LLM-powered applications, voice agents, and scalable APIs. I’m especially effective at turning modern LLM capabilities into production-grade solutions with reliable orchestration.

In recent work, I designed and developed voice agents using VAPI and Twilio, integrating LLMs for real-time speech-to-text, response generation, and voice synthesis. I built FastAPI-based backend services for conversation workflows, applied prompt engineering and context management, and routed LLM traffic through an LLM Gateway layer for provider fallback, caching, and cost/token tracking.

I also standardize agent-to-tool integrations by adopting Model Context Protocol (MCP), enabling cleaner access to tools and resources across systems. I’ve implemented retry logic, scheduling, and low-latency conversation pipelines to improve call success rates and overall reliability.

Beyond voice, I integrate LLMs and APIs (e.g., OpenAI GPT models) into internal tooling, and I develop secure, high-performance web applications with Python and Django. My focus stays on scalable system design, safe/validated outputs (e.g., RAG evaluation and Guardrails), and dependable cloud deployments on AWS.

Experience

Work history, roles, and key accomplishments

NT
Current

Software Engineer

NMG Technologies

Jul 2025 - Present (1 year)

Designed and developed AI-powered voice agents using VAPI and Twilio for automated customer interactions. Built FastAPI-based backend services for conversation workflows, integrated LLMs with Model Context Protocol (MCP), and deployed low-latency pipelines on AWS.

FactSet Research Systems logoFS

Software Engineer

Jan 2023 - Mar 2025 (2 years 2 months)

Integrated OpenAI GPT models via API to automate natural language responses in internal tools and improve client query handling and documentation workflows. Developed Python/Django web applications, designed relational databases with MySQL/PostgreSQL, integrated MongoDB, and built RESTful APIs while debugging, optimizing, and securing applications.

Education

Degrees, certifications, and relevant coursework

University of Hyderabad logoUH

University of Hyderabad

Master of Computer Applications, Computer Applications

Completed a Master of Computer Applications at the University of Hyderabad in 2023.

University of Delhi logoUD

University of Delhi

Bachelor of Science (Hons), Computer Science

Completed a Bachelor of Science (Hons) in Computer Science at the University of Delhi in 2021.

TS

Tagore Academy Public School

12th Grade, Higher Secondary Education

2018 - 2018

Grade: 12th

Completed 12th Grade at Tagore Academy Public School in 2018.

TS

Tagore Academy Public School

10th Grade, Secondary Education

2016 - 2016

Grade: 10th

Completed 10th Grade at Tagore Academy Public School in 2016.

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