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QuanLM20 User

@quanlm20user

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Salesforce Developer focused on delivering scalable CRM solutions and integrations.

Vietnam

Message

What I'm looking for

I seek a Salesforce engineering role where I can build integrations and scalable CRM solutions, work in a collaborative, learning-focused team, and grow into technical leadership while delivering high-quality results.

I am a Salesforce Developer with 3+ years of hands-on experience across Apex, LWC, Aura, Visualforce and declarative automation, delivering business analysis, solution design, development, deployment and testing on Service, Sales and Experience Clouds.

I have implemented integrations with external systems, built REST APIs in Apex, supported AMS L2/L3 operations, and led maintenance and enhancement efforts to improve collaboration and customer satisfaction. I contribute to code reviews, CI/CD processes, and system monitoring while ensuring SLA commitments are met.

I hold multiple Salesforce certifications (Platform Administrator, AI Associate, AI Specialist), enjoy solving complex problems, and communicate effectively in English while continuously learning new technologies to improve delivery quality.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Developer

Current

FPT Software

Nov 2023 - Present (2 years 2 months)

Streamlined technical support request and analysis workflows in Salesforce, managed records and reporting, and coordinated cross-functional stakeholders to improve response times and customer satisfaction.

Salesforce Administration Service Cloud Process Automation Reporting Email Integration Data Management Apex

Current

Salesforce Developer

Current

FPT Software

Jul 2022 - Present (3 years 6 months)

Developed and maintained Salesforce Sales & Service systems and integrations, implemented Apex/LWC solutions and REST APIs, and improved incident response and deployment processes to meet SLA targets across multiple projects.

Apex Lightning Web Components Aura Visualforce REST APIs Salesforce Administration Integration CI CD

Education

Degrees, certifications, and relevant coursework

Codegym Academy

Bootcamp Certificate, Java Development

2021 - 2022

Completed a Java bootcamp at Codegym Academy from December 2021 to June 2022 focusing on Java development fundamentals and practical projects.

Hanoi Architectural University

Bachelor of Architecture, Architectural Design

2015 - 2019

Completed a degree program in architectural design at Hanoi Architectural University from July 2015 to September 2019 with coursework in architectural design and technical subjects.