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Psi Chatgpt

@psichatgpt

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Data Engineering Consultant at DXC TECHNOLOGY, building Power BI dashboards to track SAMA IT service SLAs and KPIs.

Saudi Arabia

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At DXC TECHNOLOGY, I monitor IT service performance for SAMA through SLA and KPI analysis. I developed Power BI dashboards and analyze performance gaps and penalty risks.

At DEVOTEAMTN/DEVOTEAMKSA, I worked on data governance and quality programs for government entities in Saudi Arabia. For the Ministry of Transport and Logistic Services, I deployed Informatica platforms, developed data quality rules and scorecards, and supported National Data Index deliverables.

At BI4YOU/ WOODMARK CONSULTING AG, I developed Informatica PowerCenter data integration solutions for BMW Group, including Oracle SQL views for Tableau dashboards. I also monitored Azure Data Factory pipelines and investigated performance issues for CHRIST JEWERLY Deutschland.

Experience

Work history, roles, and key accomplishments

Current

Data Engineering Consultant / Reporting Analyst

Current

DXC Technology

Jan 2026 - Present (10 months)

Monitored SLA and KPI performance for IT Service Desk operations, ensuring data reliability and transparency of indicators. Designed and developed Power BI dashboards for performance monitoring and analyzed performance gaps to identify penalty risks.

Power BI Excel HP Service Manager (HPSM)ITIL SLA and KPI Management Data Quality Data Analysis

Data Engineering, Quality & Governance Consultant

Devoteam

Oct 2024 - Dec 2025 (1 year 2 months)

Consulting mission within strategic data transformation programs for government entities in Saudi Arabia, designing and implementing data governance and data quality platforms using Informatica suite and OvalEdge. Led data quality workstreams, developed data quality rules, and facilitated workshops to ensure compliance with SDAIA requirements.

Informatica Cloud Data Quality Data Catalogs Informatica Axon Informatica DPM OvalEdge RHEL SSL TLS Data Quality Data Governance Metadata Management Data Lineage Data Analysis Data Profiling National Data Index

Data & DevOps Engineer

BI4YOU / Woodmark Consulting AG

Jun 2022 - Oct 2024 (2 years 4 months)

Designed and developed data integration solutions using Informatica PowerCenter to support decision-making through KPIs and dashboards in Tableau. Managed deployment across all environments and monitored workflow health, resolving incidents as needed.

Informatica PowerCenter Oracle SQL Tableau Azure Data Factory Azure Databricks Azure DevOps GitHub Putty SQL Developer SQL Data Pipeline Monitoring Incident Management Data Validation Root Cause Analysis Data Operations ETL and Data Integration Workflow Orchestration Data Quality KPI and Reporting

MERN Stack Instructor

GOMYCODE

Apr 2022 - Jun 2022 (2 months)

Taught full-stack web development using the MERN stack, delivering hands-on workshops covering fundamental web development concepts, MongoDB integration, and backend server management with NodeJS and Express.

HTML CSS JavaScript GitHub React NodeJS ExpressJS MongoDB

Sales Operations

Comptoir Bois du Nord

Jan 2021 - Mar 2022 (1 year 2 months)

Contributed to the development of an internal ERP system for managing business processes. Transformed and structured data in Excel to support reporting activities and designed dashboards to track KPIs for business performance monitoring.

Excel data transformation Dashboard Design KPI Tracking Sales Analysis