Promise Ngaikedi
@promisengaikedi
Customer service assistant at DiimTech who supported customer enquiries, maintained records, and helped resolve issues.
NigeriaWhat I'm looking for
At DiimTech, I assisted customers with enquiries and requests, updated customer information, and helped resolve issues.
At Jefis Healthcare Services, I supported daily office activities and followed up with HMOs, hospitals, and clients on treatment approvals. I also assisted patients and maintained records.
At Federal Airport Authority Of Nigeria (FAAN), I entered and updated information, checked data for errors, and helped prepare reports and office documents.
At Unique Favor Schools, I assisted students with learning activities, prepared lessons and learning materials, and maintained student records. I’m looking for an opportunity to use my skills and continue to grow professionally.
Experience
Work history, roles, and key accomplishments
Teacher / Teaching Assistant
Unique Favor Schools
Nov 2024 - Oct 2025 (11 months)
Assisted students with learning activities and prepared lessons and learning materials. Maintained student records, monitored progress, and supported classroom activities and student development.
Customer Service Assistant
DiimTech
Jul 2023 - Oct 2024 (1 year 3 months)
Assisted customers with enquiries and provided support. Responded to customer requests politely, updated customer information, and helped solve issues to improve customer experience.
Administrative Assistant
Jefis Healthcare Services
Mar 2021 - Feb 2022 (11 months)
Supported daily office activities and administrative tasks. Communicated with HMOs, hospitals, and clients to follow up on treatment approvals and assisted patients professionally.
Data Entry Assistant
Federal Airport Authority Of Nigeria
Jan 2020 - Mar 2020 (2 months)
Entered and updated information accurately, managed documents, and maintained organized records. Checked data for mistakes and assisted with preparing reports and office documentation.
Education
Degrees, certifications, and relevant coursework
The Federal Polytechnic Ado - Ekiti
Higher National Diploma, Statistics
2019 - 2023
Pursued a Higher National Diploma in Statistics, gaining skills in data analysis and statistical methods.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
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