Priyanka Yadav

PY

Looking for a job

Priyanka Yadav

@priyankayadav9

Senior MIS Executive at Magma General Insurance, building reports and dashboards with Excel, VBA, and Power BI.

What I'm looking for

I'm looking for a remote MIS, reporting, data operations, or analyst role where I can own recurring reporting deliverables and contribute to accurate, timely, data-driven work.

At Magma General Insurance, I generated daily, monthly, and yearly reports for brokers and senior management. I analyzed trends, provided data-driven insights and variance analysis during reviews, and supported reporting workflow and data accuracy improvements.

At Connect Business Solutions, I prepared performance and workforce reports, maintained revenue and TOS trackers, and created MBR and QBR decks. I also partnered with WFM teams on capacity planning and SLA governance, drawing on my experience with Excel, VBA, and Power BI.

Experience

Work history, roles, and key accomplishments

MI

Senior MIS Executive

Magma General Insurance

Apr 2024 - Apr 2026 (2 years)

Generated and shared daily, monthly and yearly reports with brokers and senior management. Analyzed data to identify trends and areas for improvement, and developed process improvements to increase efficiency.

MIS Reporting Data Analysis Process Improvement Stakeholder Coordination Data Validation Report Automation

CS

MIS Executive

Connect Business Solutions

Dec 2022 - Apr 2024 (1 year 4 months)

Prepared and maintained daily, weekly and monthly performance reports including DCR, APR/CCEPR and productivity trackers. Developed attendance, attrition and shrinkage reports, and delivered AHT, hourly and activity reports for real-time operational decision-making.

MIS Reporting Data Analysis Attendance Reporting Attrition Reporting Shrinkage Reporting AHT CSAT Reporting WFM SLA Reporting MBR QBR Power BI Excel

CS

Customer Service Executive

Connect Business Solutions

Jan 2020 - Aug 2020 (7 months)

Handled customer queries and concerns through phone and email, resolving issues promptly while supporting customer satisfaction.

Customer Service Problem Solving Communication Skills

TE

Computer Teacher

Teacher

Jun 2016 - Dec 2019 (3 years 6 months)

Taught MS-CIT, Advanced Excel and Advanced Tally ERP 9.0 with GST, and developed computer-based lesson plans and study materials.

MS CIT Excel Tally ERP 9.0 GST Lesson Planning Student Monitoring

Education

Degrees, certifications, and relevant coursework

UM

University of Mumbai

Bachelor of Commerce, Commerce

Bachelor of Commerce degree from the University of Mumbai.

EB

E-Max IT and Industrial Training Board

ADCA, Computer Applications

Completed ADCA (Advanced Diploma in Computer Applications) from E-Max IT and Industrial Training Board.

MB

Maharashtra State Board

HSC, General

Completed HSC (Higher Secondary Certificate) from Maharashtra State Board.

MB

Maharashtra State Board

SSC, General

Completed SSC (Secondary School Certificate) from Maharashtra State Board.

Tech stack

Software and tools used professionally

Power BI

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

70k+ INR

Social media

Job categories

MIS Executive Reporting Analyst Data Analyst Data Operations Analyst

Skills

MIS Operations MIS Reporting MIS Automation Data Analysis Dashboard Development KPI Reporting Productivity Reporting Data Validation Data Quality Control Data Reconciliation Process Improvement Process Standardization WFM Reporting SLA Reporting AHT CSAT Reporting

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