At PayPal, I lead global post-transaction fraud and abuse risk strategies across e-commerce and P2P payments, protecting buyers and merchants while supporting growth. My work delivered 50% operations-efficiency improvement through AI, 100M+ in net-loss reduction, and 9% TPV growth.
Across 14 years at American Express, I owned credit, abuse, and fraud risk for lending and prepaid portfolios, led product and analytics initiatives, and built global teams. I’ve delivered $20M in annual incremental pre-tax income, turned portfolio performance from industry-worst to industry-best, and supported 30%+ portfolio growth.
