At honeyBEE infobyte LLP, I create and manage Sales Orders and Production Orders in SAP Business One. I also maintain Sales Opportunities and verify Bills of Materials, including their components and quantities.
I review project information and support project cost tracking. In Sage 50, I handle day-to-day accounting activities, process customer invoices and credit notes, and allocate receipts against outstanding invoices.
I verify customer outstanding balances and maintain accurate financial records as part of my finance and project administration work.
For my project, “A Study on the Impact of Chatbots on Customer Service and Satisfaction,” I examined customer feedback and perceptions, exploring how chatbots affect response time, customer interaction, service efficiency, and user experience.
