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Pratiksha Sharma UserPU
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Pratiksha Sharma User

@pratikshasharmauser

Product Manager at Volunteer Yatra who improved CRM workflows, verification, support dashboards, and platform processes.

India
Message

At Volunteer Yatra, I led product strategy and roadmap planning, aligning platform improvements with business objectives, user needs, and organizational growth.

I managed product development cycles from gathering requirements and prioritizing features through testing, implementation, and post-launch improvements. This included CRM workflows, DigiLocker/Aadhaar verification, support dashboards, profile improvements, and process automation.

At Very Much Indian, I managed product and category strategy across a saree portfolio of 2,400+ SKUs. I worked with teams across design, marketing, e-commerce, and operations to develop and launch products, and used market research and performance trends to inform assortment decisions.

My project work includes product research and marketing for Skippi, and developing systems at Contour Education to improve daily-task efficiency. I use product analytics and tools including JIRA, Confluence, Odoo, Zoho CRM, Power BI, SQL, and Excel.

Experience

Work history, roles, and key accomplishments

VY

Head Management

Volunteer Yatra

Jan 2023 - Jan 2026 (3 years)

Led product strategy and roadmap planning, aligning platform improvements with business objectives and user needs. Managed end-to-end product development cycles and collaborated with cross-functional teams to translate requirements into actionable initiatives.

VI

Founder's Office

Very Much Indian

Jan 2022 - Jan 2023 (1 year)

Managed product and category strategy across a large saree portfolio, aligning assortment, launches, pricing, and positioning with business and customer demand. Oversaw end-to-end product lifecycle and collaborated with weavers, design, marketing, and e-commerce teams.

Education

Degrees, certifications, and relevant coursework

Maharshi Dayanand University logoMU

Maharshi Dayanand University

Master's of Chemistry, Chemistry

2021 - 2023

Pursued a Master's degree in Chemistry, focusing on advanced chemical concepts and research methodologies.

Maharshi Dayanand University logoMU

Maharshi Dayanand University

Bachelor of Biochemistry, Biochemistry

2018 - 2021

Completed a Bachelor's degree in Biochemistry, covering foundational topics in biochemistry and related sciences.

Tech stack

Software and tools used professionally

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