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Pratap Kumar Panda

@pratapkumarpanda

Senior Network Analyst at Concentrix through FSP Solution, supporting enterprise networks and maintaining 99.7% infrastructure uptime.

India

Message

What I'm looking for

I'm available for 8x5 and rotational shifts, and open to AEST timezone support.

At Concentrix, through FSP Solution, I resolve network incidents and problems across Palo Alto and FortiGate firewalls and provide L2/L3 routing and switching support. I create and implement Requests for Change and work with vendors and service management teams to resolve issues.

Previously, I supported network security and Azure operations across 300+ devices, contributing to 99.7% infrastructure uptime. I deployed Cisco ISE 3.1 NAC policies that onboarded 1,200+ endpoints, and tuned SolarWinds monitoring to reduce false-positive alerts and bring MTTR from 45 to 12 minutes.

Experience

Work history, roles, and key accomplishments

Current

Senior Network Analyst

Current

Concentrix

Jun 2026 - Present (5 months)

Resolves network incidents and problems for the Concentrix environment, supporting Palo Alto and FortiGate firewalls and providing L2/L3 routing and switching support. Creates and implements Requests for Change (RFC) and collaborates with vendors and service management teams.

Palo Alto FortiGate VLAN STP OSPF Static Routing ServiceNow Incident Management Problem Management Change Management Vendor Management Network Monitoring

Network Security Engineer - L2/L3

FSP Solution

Jan 2024 - Jan 2026 (2 years)

Provided L1/L2 support for firewall and Azure network health monitoring across 300+ network devices, managing incidents end-to-end within SLA and achieving 99.7% infrastructure uptime. Managed Palo Alto NGFW operations and administered Azure networking for hybrid cloud connectivity.

Palo Alto NGFW App ID User ID Security Policies NAT VNet NSG UDR VPN Gateways ExpressRoute Load Balancers Cisco ISE 3.1 Port Security (802.1X)MAB ServiceNow RCA Solarwinds

Network Support Engineer - L1/L2

FSP Solution

Jan 2022 - Dec 2023 (1 year 11 months)

Delivered L1/L2 incident management and monitoring for routers, switches, and firewalls across critical power plant sites. Configured Layer 2/3 switching and OSPF routing, and monitored network health using SolarWinds and SNMP tools.