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Prasanna GanesanPG
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Prasanna Ganesan

@prasannaganesan

Principal Architect at Equinix, shaping Salesforce and Oracle Fusion Lead-to-Cash architecture and building Agentforce agents.

Singapore
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At Equinix, I’m defining the Lead-to-Cash solution architecture with Salesforce and Oracle Fusion domain leads, and helped draft the multi-year roadmap for moving systems from Siebel, SingleView and Oracle to Salesforce and Oracle. I also built a Salesforce Agentforce agent that validates quotes against Oracle Subscription Management billing transactions.

I architected a homegrown datastore on Amazon Aurora, fed by multi-cloud ETL from Oracle Integration Cloud and Salesforce, delivering sub-200 ms API responses over 6M+ transaction rows. I led four developers and designed Kafka-driven ingestion, Python ETL and reconciliation tooling.

Earlier at Equinix, I designed the Finance Transformation solution for billing, AR, credit and collections, and led the development team. I also served as solution architect and product owner for Oracle OSM, reviewing and signing off the implementation.

Before Equinix, I delivered SingleView billing solutions at Verizon and Intec / CSG, from solution design through implementation support and production troubleshooting. In personal projects, I built an AI-enabled expense manager and completed an implementation with LangChain, LangGraph and LangSmith.

Experience

Work history, roles, and key accomplishments

Equinix logoEQ
Current

Principal Architect

Jul 2013 - Present (13 years 4 months)

Principal Architect on the Lead-to-Cash transformation, defining solution architecture with Salesforce and Oracle Fusion domain leads. Built Salesforce Agentforce agents and led implementation of a homegrown datastore on Amazon Aurora.

VE

Senior Architect

May 2012 - Jul 2013 (1 year 2 months)

Senior Architect on Primebiller, a SingleView-based billing implementation, from scoping and solution design to implementation support and production troubleshooting. Reviewed development work and mentored colleagues.

IC

Development Consultant

Intec / CSG

Feb 2004 - May 2012 (8 years 3 months)

Progressed through roles from Development Consultant to Associate Architect, delivering SingleView billing solutions for telecommunications clients. Built and delivered onsite demos tailored to customer needs.

Education

Degrees, certifications, and relevant coursework

University of Ottawa logoUO

University of Ottawa

Master's, Computer Science

Master's degree in Computer Science from the University of Ottawa, Canada, completed in 2003.

Madras University logoMU

Madras University

Bachelor of Engineering, Computer Science

Bachelor of Engineering in Computer Science from Madras University, Chennai, India, completed in 2001.

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