At Freshworks, I prepare financial reports, KPI dashboards, reconciliations, and analyses that support management decisions. I also work on standardizing billing validation and contract review processes to strengthen financial controls and minimize revenue leakage.
As a Senior Analyst, I delivered cross-functional projects including reporting enhancements, SOP development, invoicing system improvements, and process optimization. I mentored and trained team members and worked with Finance, Accounting, Sales, Customer Success, Legal, and Product teams.
Earlier at Freshworks, I managed subscription billing, invoicing, revenue recognition, collections, contract validation, and renewal support. I also supported month-end and year-end close through reconciliations and financial data validation.
My earlier roles at Amazon Inc. and HCL Technologies covered catalogue operations, vendor coordination, technical support, incident resolution, and process documentation. I bring experience across financial operations, Order-to-Cash, reporting, and operational improvement.
