Prakash Gajapathy

Provide ERP/MIS consulting and implementations for packaging clients, delivering customized solutions and standardized training documentation. Resolve client issues to meet project milestones and transfer industry-specific knowledge to project teams.

Managed print client services, ensuring projects were delivered to specification, on time and within contractual targets. Closed client billing, analysed P&Ls during scoping, and implemented risk mitigation for client engagements.

Led print client services delivering detailed specifications and best-practice production methods to ensure high-quality, on-time delivery. Developed client relationships, analyzed project P&Ls, and implemented process improvements to boost profitability.

Managed strategic sourcing and key account activities for a global client, driving supplier selection, eRFPs and cost-reduction strategies. Implemented category management and negotiation approaches to improve supplier competitiveness and transparency.

Managed ELT procurement operations for a leading international publisher, hiring and training controllers, defining KPIs and ensuring on-time delivery from preferred print vendors. Improved vendor performance monitoring and adherence to SLAs for cost-effective procurement.

Delivered end-to-end print solutions, negotiated prices and terms with key vendors across the southern region, and drove process audits to identify cost-saving opportunities. Advised clients on production techniques and ensured SLA compliance to meet revenue targets.

Built and supervised domestic sales team, achieved territory sales targets and developed sustainable client relationships for print and packaging solutions. Managed outsourced print solutions and prepared analytical reports for management review.

Provided customer support and performance feedback, analyzed client requirements and resolved issues to maintain productivity and security compliance. Supervised team activities to ensure adherence to service standards.

Managed production and pre-press processes for magazines and books, conducted quality checks and internal audits to ensure timely delivery to international clients. Optimized costs and maintained strong customer rapport through end-to-end print solutions.

Evaluated client needs and provided cost-effective print solutions, expanded client base across mass-market accounts and achieved sales targets. Coordinated cross-departmental efforts to improve customer satisfaction and quoting accuracy.

Grade: 65.75%

Completed a one-year PG Diploma in Materials & Supply Chain Management at IMT Ghaziabad with 65.75% in 2011.

Completed a Master of Business Administration in Technology Management at Anna University in 2010.

Grade: 60%

Completed a three-year Bachelor of Business Administration (BBA) with 60% in 2001.

Grade: 75%

Completed a three-year Diploma in Printing Technology with 75% in 1998.

Completed a Budget Planning and Control course at MDIS, Singapore.