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PG@prakashg
IT Analyst with 5+ years in operational support and security.
IndiaWith over 5 years of experience in IT, I have honed my skills as an Analyst specializing in operational support for Information Protection, including Data Loss Prevention (DLP), Privileged Access Management (PAM) using CyberArk, and Identity Access Management (IAM) with SailPoint. My journey has taken me through various esteemed organizations, where I have successfully managed complex security environments and contributed to the enhancement of data protection protocols.
Throughout my career, I have demonstrated a strong ability to troubleshoot and resolve issues related to CyberArk and DLP systems, ensuring compliance and security across multiple platforms. My hands-on experience with ServiceNow ticketing tools and Active Directory has enabled me to effectively manage user accounts, perform health checks, and oversee disaster recovery drills. I take pride in my ability to generate insightful reports and maintain security policies that safeguard sensitive data.
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Work history, roles, and key accomplishments
Cognizant
Mar 2023 - Jul 2024 (1 year 4 months)
Managed onboarding of privileged accounts using CyberArk and SailPoint, performed troubleshooting, and maintained user permissions in Active Directory. Involved in disaster recovery and production support.
SCB
Nov 2022 - May 2024 (1 year 6 months)
Performed health checks on data protection applications, managed DLP agent installations, and handled incident management tasks. Involved in vulnerability remediation and change management.
Genpact
Sep 2023 - Dec 2023 (3 months)
Worked on onboarding accounts in SailPoint and CyberArk, managing user permissions in Active Directory, and troubleshooting CyberArk password vault issues. Involved in production support, ticket resolution, and SLA management.
Softbuzz Technologies
Aug 2018 - Jan 2022 (3 years 5 months)
Configured CyberArk components, managed user accounts in Active Directory, and performed DLP agent installations. Involved in troubleshooting and maintaining security policies.
Degrees, certifications, and relevant coursework
JHBachelor of Technology, Engineering
Completed a Bachelor of Technology (B.Tech) degree, focusing on various aspects of technology and engineering principles, which laid the foundation for a career in IT and operational support.
IndiaYou can contact Prakash and 90k+ other talented remote workers on Himalayas.
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