pragathi s pai
@pragathispai
I validate business workflows and build manual test coverage for reliable software releases.
IndiaWhat I'm looking for
At IBM, I performed rigorous validation and quality checks on PO and non-PO invoices, supporting payment approvals with 100% data integrity.
I resolved vendor and payment discrepancies, managed ServiceNow tickets, coordinated with cross-functional stakeholders, and maintained payment trackers for accurate reporting.
I'm transitioning into software testing through hands-on e-commerce and banking application projects. I've created and executed test cases across login, cart, payment, order, account management, and fund transfer workflows.
I use manual testing practices including functional, regression, smoke, sanity, end-to-end testing, defect reporting, retesting, SQL, and Core Java. I'm also building my automation testing skills.
Experience
Work history, roles, and key accomplishments
Performed rigorous validation and quality checks on PO and Non-PO invoices to ensure 100% data integrity before payment approvals. Managed and resolved tickets within ServiceNow, coordinating with cross-functional stakeholders for timely issue resolution.
Customer Relationship Executive
MG Motors
Oct 2021 - Jan 2022 (3 months)
Managed customer relationships and provided support in an automotive sales environment.
Showroom Hostess
Mandovi Motors PVT LTD
Feb 2020 - Sep 2021 (1 year 7 months)
Welcomed and assisted customers in a showroom setting, providing product information and support.
Education
Degrees, certifications, and relevant coursework
Besant Technologies
Software Testing Training, Software Testing
Completed training in SQL, Core Java, and Manual Testing; Automation Testing is in progress.
Jain University
Master of Computer Applications, Computer Applications
Master of Computer Applications (MCA) degree from Jain University, completed in 2023.
Bangalore University
Bachelor of Computer Applications, Computer Applications
Bachelor of Computer Applications (BCA) degree from Bangalore University, completed in 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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