
Poonam Chandak
@poonamchandak
I build and optimize Splunk and Microsoft security operations for incident response and threat monitoring.
What I'm looking for
I've spent 10+ years building security operations and SIEM capabilities across Proficio, HH Global, MSCI, and Sony India Software Centre. My work centers on investigating incidents, centralizing security telemetry, and improving the reliability of security monitoring.
At Proficio, I manage client Splunk incidents and help design, configure, maintain, and optimize Splunk infrastructure. I build dashboards, reports, alerts, data parsing, integrations, and architectures spanning indexers, search heads, deployment servers, and forwarders.
At HH Global, I investigated Microsoft Defender incidents, integrated Defender with Microsoft Sentinel, built automation for lower-severity alerts, and developed incident-response SOPs. I also performed phishing and malware analysis, supported Microsoft Purview DLP use cases, and contributed to third-party risk assessments and security audits.
Earlier, at MSCI and Sony India Software Centre, I administered Splunk Enterprise and Splunk Cloud environments, onboarded and parsed security data, developed SPL searches and monitoring dashboards, and supported endpoint security integrations. I also use PowerShell and shell scripting to automate checks, reporting, data retention, and operational tasks.
Experience
Work history, roles, and key accomplishments
Senior Infrastructure Engineer III
Proficio Pvt. Ltd.
Dec 2024 - Present (1 year 9 months)
Manage and troubleshoot client incidents related to Splunk, ensuring timely investigation and resolution of SIEM-related issues. Support clients in designing, configuring, maintaining, and optimizing their Splunk infrastructure.
Senior Information Security Analyst
HH Global Pvt. Ltd.
Feb 2022 - Nov 2024 (2 years 9 months)
Managed and investigated security incidents reported through Microsoft Defender, performing technical analysis and supporting incident response activities. Analysed security incidents to identify threat vectors, indicators of compromise (IoCs), affected systems, and potential security impact.
Administered Splunk Indexer and Search Head Clusters, Search Head Pooling, and Single Instance architectures. Created and deployed Splunk applications using Deployment Server.
Software Engineer & Security Researcher
Aug 2015 - Aug 2018 (3 years)
Worked with Endpoint teams supporting McAfee security products and integrating endpoint security data into Splunk. Gathered requirements for endpoint security data and onboarded and parsed the data into Splunk.
Education
Degrees, certifications, and relevant coursework
National Institute of Technology, Silchar
B.Tech, Computer Science & Engineering
Grade: 8.11/10
Completed B.Tech in Computer Science & Engineering with a GPA of 8.11/10.
Faculty Higher Secondary School, Guwahati
12th, General
Grade: 86.2%
Completed 12th grade with 86.2%.
St. Mary's Convent School, Maligaon, Guwahati
10th, General
Grade: 91.5%
Activities and societies: Ranked 15th in the state and recognized by the Chief Minister.
Completed 10th grade with 91.5%, ranked 15th in the state and recognized by the Chief Minister.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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