Pooja Singh
@poojasingh18
SAP IS-U utility operations at South Bihar Power Distribution Company Ltd., managing billing for 20,000 consumers and smart-meter operations for 16,000.
IndiaWhat I'm looking for
At South Bihar Power Distribution Company Ltd., I work with SAP IS-U to support consumer services, billing, and metering operations. I manage monthly billing operations for approximately 20,000 consumers and maintain 95–96% monthly billing and collection performance through monitoring and corrective action.
I also manage operations associated with approximately 16,000 smart-meter consumers, working with MDMS and HES and coordinating with AMISP and other stakeholders. My work includes energy accounting and loss analysis, consumer grievances through CRM 1912 and PG Portal, and operational reporting using Excel.
Experience
Work history, roles, and key accomplishments
Assistant Manager (IT)
South Bihar Power Distribution Company Ltd.
Jan 2017 - Present (9 years 9 months)
Manage utility operations including billing, metering, consumer services, and smart-meter operations for approximately 20,000 consumers. Coordinate with vendors and senior management to improve revenue collection and reduce losses.
Education
Degrees, certifications, and relevant coursework
Bachelor of Engineering (B.E.) – Computer Engineering
Bachelor of Engineering, Computer Engineering
Completed a Bachelor of Engineering in Computer Engineering in 2016.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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