Pooja pj
@poojapj
PPI claims advisor at Concentrix Daksh Services India who investigates claims, prevents fraud, and supports compliance.
IndiaWhat I'm looking for
At Concentrix Daksh Services India, I review and process Payment Protection Insurance claims against policy terms and regulatory guidelines.
I verify documentation and investigate claim details to assess validity and help prevent fraud. I also explain claim decisions to policyholders, including next steps or appeals.
I prepare claim documentation for internal audits and escalate complex or disputed cases to senior management and underwriting teams.
I analyze the causes of claim delays and implement corrective measures to improve processing efficiency. I also share claim observations with policy and operations teams to support process improvement.
Experience
Work history, roles, and key accomplishments
Advisor I, Transaction Processing (PPI)
Concentrix Daksh Services India
Sep 2025 - Present (1 year 2 months)
Reviewed and processed insurance claims, ensuring compliance with policy terms and regulatory guidelines. Verified documentation and investigated claim details to assess validity and prevent fraud.
Education
Degrees, certifications, and relevant coursework
Davangere University
Bachelor of Computer Applications, Computer Applications
Bachelor of Computer Applications degree from Davangere University.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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