Looking for a job

pooja harpalsingh

@poojaharpalsingh

Healthcare RCM professional at Accenture India who processed insurance payments and reconciled deposits with 98%+ accuracy.

India

Message

At Accenture India Private Limited, I processed insurance, patient, and secondary-payer payments across credit card, lockbox, and digital deposit channels. I used the Availity portal to process EOB and ERA statements and post payments and adjustments.

I also reconciled bank deposits against posted batches and routed complex denials and rejections to Accounts Receivable and Medical Coding teams. At Paramount Health Services andInsurance Company, I supported policyholders with coverage questions, claim tracking, and cashless hospitalization procedures.

Experience

Work history, roles, and key accomplishments

Operations Associate

Accenture India Private Limited

Apr 2024 - Nov 2025 (1 year 7 months)

Posted high-volume insurance, patient, and secondary payer payments across multiple channels, processed EOB/ERA statements using the Availity portal, and managed denials and reconciliations while maintaining 98%+ accuracy and HIPAA compliance.

Payment Posting EOB ERA Processing Availity Medical Billing Payment Reconciliation Denial Management HIPAA compliance Excel InstaMed Salucro

Analyst

Accenture

Apr 2024 - Aug 2024 (4 months)

Continued employment with Accenture following the corporate acquisition, sustaining continuous work processes and operational workflows.

Executive

Paramount Health Services and Insurance Company

Sep 2022 - Apr 2024 (1 year 7 months)

Resolved policyholder inquiries regarding Mediclaim policy terms and coverage, monitored claims lifecycle through TPA portals, and supported cashless hospitalization and claim denial resolution.

Mediclaim Policy Verification Claims Management Portals Customer Service Denial Resolution