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Pilar Martinez

@pilarmartinez

Biomedical Engineer at Swiss Medical – Clínica Zabala analyzing operational data, monitoring KPIs, and identifying process improvements.

Argentina

Message

At Swiss Medical – Clínica Zabala, I analyze operational data and recurring issues to identify trends and process improvement opportunities. I manage information in Excel and SAP, and monitor KPIs, equipment availability, and maintenance data to support decision-making.

Previously, at Philips, I managed reports and databases tracking customer requests, quotations, and service activities. I also analyzed customer requirements and coordinated with Sales, Finance, and technical teams.

Experience

Work history, roles, and key accomplishments

Current

Technical & Operations Support

Current

Swiss Medical

Aug 2024 - Present (2 years 2 months)

Analyzed operational data and recurring issues to identify trends and process improvement opportunities. Managed and consolidated operational information using Excel and SAP, monitored KPIs and equipment availability, and coordinated with cross-functional teams to improve operational efficiency.

Excel SAP KPI Reporting Data Analysis Process Improvement Cross functional Coordination

Customer Sales Support

Philips

Mar 2022 - Aug 2024 (2 years 5 months)

Managed reports and databases to track customer requests, quotations, and service activities. Analyzed customer requirements and coordinated with Sales, Finance, and technical teams, and prepared quotations while monitoring commercial and operational information.

Database Management Reporting Requirements Analysis Coordination Quotations