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Pierre-Louis Anglade

@pierre-louisanglade

Administrative professional at Starbucks coordinating store operations, maintaining records, and reconciling cash.

Canada
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What I'm looking for

I'm seeking to bring my customer service, operations coordination, documentation, and administrative support experience into a dedicated administrative or reception role.

At Starbucks Corporation, I coordinate daily store operations, respond to telephone inquiries, and work with internal teams and external service providers on operational issues.

I also complete cash reconciliation, deposits, inventory counts, and operational documentation. I prepare incident reports and share customer concerns and operational updates with management.

At Quay North Urban Development, I served as a point of contact for clients and coordinated event logistics. I also translated a 34-page English document into Spanish as a volunteer with the University of British Columbia – Department of French, Hispanic and Italian Studies.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Macquarie University logoMU

Macquarie University

Specialization, Business

2026 - 2026

Excel Skills for Business Specialization completed via Coursera.

Capilano University logoCU

Capilano University

Post-Baccalaureate Diploma, Global Hospitality and Tourism Management

2023 - 2024

Grade: Distinction

Activities and societies: Award: 'Our Future Leaders' (2023) — British Columbia Hospitality Foundation

Post-Baccalaureate Diploma in Global Hospitality and Tourism Management, graduated with distinction.

University of British Columbia logoUC

University of British Columbia

Exchange Program

2021 - 2022

Exchange program at the University of British Columbia.

University Lyon 3 logoUL

University Lyon 3

Bachelor's Degree, Foreign Languages

2019 - 2022

Bachelor's Degree in Foreign Languages (English and Spanish) from University Lyon 3.

Tech stack

Software and tools used professionally

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