
Pierre-Louis Anglade
@pierre-louisanglade
Administrative professional at Starbucks coordinating store operations, maintaining records, and reconciling cash.
What I'm looking for
At Starbucks Corporation, I coordinate daily store operations, respond to telephone inquiries, and work with internal teams and external service providers on operational issues.
I also complete cash reconciliation, deposits, inventory counts, and operational documentation. I prepare incident reports and share customer concerns and operational updates with management.
At Quay North Urban Development, I served as a point of contact for clients and coordinated event logistics. I also translated a 34-page English document into Spanish as a volunteer with the University of British Columbia – Department of French, Hispanic and Italian Studies.
Experience
Work history, roles, and key accomplishments
Coordinate daily store operations, respond to inquiries, complete cash reconciliation and inventory counts, prepare incident reports, support scheduling, and train team members.
Delivered exceptional customer service in a fast-paced, high-volume environment while maintaining accuracy and professionalism. Recognized as Partner of the Quarter for outstanding service and teamwork.
Venue Assistant
Quay North Urban Development
Jul 2023 - Dec 2023 (5 months)
Served as primary point of contact for clients, coordinated event logistics for up to 250 attendees, maintained secure access, and prepared incident documentation.
Distribution Volunteer
Greater Vancouver Food Bank
Jul 2022 - Apr 2023 (9 months)
Assisted clients in booking appointments and accessing food bank services. Interpreted administrative inquiries from French and Spanish-speaking clients for supervisors.
Translated a 34-page English document into Spanish for Breast Cancer Paddlers Abreast Canada. Collaborated with a multidisciplinary team to ensure accuracy and cultural appropriateness.
Education
Degrees, certifications, and relevant coursework
Macquarie University
Specialization, Business
2026 - 2026
Excel Skills for Business Specialization completed via Coursera.
Capilano University
Post-Baccalaureate Diploma, Global Hospitality and Tourism Management
2023 - 2024
Grade: Distinction
Activities and societies: Award: 'Our Future Leaders' (2023) — British Columbia Hospitality Foundation
Post-Baccalaureate Diploma in Global Hospitality and Tourism Management, graduated with distinction.
University of British Columbia
Exchange Program
2021 - 2022
Exchange program at the University of British Columbia.
University Lyon 3
Bachelor's Degree, Foreign Languages
2019 - 2022
Bachelor's Degree in Foreign Languages (English and Spanish) from University Lyon 3.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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