philemon opolot
@philemonopolot
Experienced CRO Specialist optimizing digital experiences for e-commerce growth.
What I'm looking for
As a dedicated Conversion Rate Optimization (CRO) Specialist with over four years of experience, I specialize in enhancing digital experiences to drive business growth. My journey began as an intern at AWA Digital, where I quickly rose to the role of Junior CRO Specialist, working with prominent clients like Canon UK and Woolworths South Africa. My expertise lies in A/B testing, user research, and data-driven improvements using tools like GA4 and Hotjar.
In my current role as a CRO Specialist at AWA Digital, I lead user research and usability testing, develop hypotheses for A/B tests, and present actionable insights to stakeholders. My work has significantly contributed to optimizing e-commerce platforms, ensuring data-driven decisions that boost conversions. I also have a background in web design, having worked as a Web Designer at Siona Solutions, where I focused on creating conversion-focused designs and enhancing user experience through UX audits and feedback analysis.
I hold a Certified Conversion Rate Optimizer credential from the CXL Institute and a Bachelor's Degree in Business Administration (Hons): Finance from Makerere University. My technical proficiency spans tools like GA4, Hotjar, Figma, and HTML & CSS, allowing me to effectively bridge the gap between design and data-driven optimization. I am passionate about continuous experimentation and collaboration, aiming to leverage my skills in a remote CRO position at a leading agency to further enhance digital experiences and drive business success.
Experience
Work history, roles, and key accomplishments
CRO Specialist
AWA Digital
Jan 2022 - Jul 2024 (2 years 6 months)
As a CRO Specialist at AWA Digital, I led user research and usability testing to optimize conversions. I conducted A/B test planning and analysis using GA4, developed hypotheses for continuous experimentation, and managed CX surveys across European markets, presenting insights to stakeholders to influence business decisions.
CRO Intern
AWA Digital
Jan 2020 - Jan 2022 (2 years)
During my internship at AWA Digital, I analyzed session recordings and heatmaps to identify user behavior patterns. I conducted survey data analysis, led usability testing for Woolworths South Africa, and monitored A/B test performance for Canon’s e-commerce platform.
Web Designer
Siona Solutions
Jan 2018 - Feb 2020 (2 years 1 month)
As a Web Designer at Siona Solutions, I designed and developed WordPress websites and customized Shopify stores for enhanced e-commerce functionality. I created marketing materials and applied UX design principles to improve user experience and drive conversions.
Education
Degrees, certifications, and relevant coursework
CXL Institute
Certification, Conversion Rate Optimization
2020 -
Certified Conversion Rate Optimizer program focused on advanced strategies and techniques for optimizing conversion rates in digital marketing.
Makerere University
Bachelor's Degree in Business Administration (Hons), Finance
2006 - 2010
Bachelor's Degree in Business Administration with a focus on Finance, covering essential business principles, financial management, and economic theory.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Skills
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