Paula Juniana

I am a Business Systems and Strategy & Operations Analyst with 6+ years of experience supporting planning, execution, and performance measurement across large-scale digital platforms. I specialize in translating ambiguous objectives into measurable KPIs and scalable workflows.

I have led development of decision-support dashboards and operational systems used by 21,000+ stakeholders, and designed SQL Server–based analytics pipelines for data updates, reconciliation, and cross-system validation. My work emphasizes data accuracy, integrity, and reliable reporting for leadership and external partners.

My background spans business systems analysis, platform operations, and stakeholder enablement; I collaborate cross-functionally with product, engineering, and operations teams to align execution with planning assumptions. I also have hands-on experience developing Android applications and providing post-implementation support during client projects.

I hold a Master of Computer Science in Data Analysis & Machine Learning and a Bachelor of Information Technology, and I bring strengths in KPI/dashboard design, ERD and data modeling, and business process mapping to help organizations measure and optimize performance.