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Parul KhotePK
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Parul Khote

@parulkhote

Executive Assistant and Operations lead improving C-suite execution through data, workflows, and coordination.

India
Message

What I'm looking for

I’m looking for a role supporting executive leadership in a fast-paced, multi-client environment—where I can own calendars and CRM operations, improve workflows with clean data, and drive measurable outcomes with zero-error standards.

I’m an Executive Assistant and Operations professional with 4+ years of experience supporting C-suite and senior leadership in fast-paced, multi-client environments. I turn high-velocity executive directives—voice notes, shorthand briefs, and meeting summaries—into structured action items, task assignments, and client-facing communications that keep leaders moving at speed.

I also lead operations end-to-end: managing complex, multi-time-zone calendars with zero scheduling conflicts, running CRM operations across ServiceTitan and 5+ tools, and building standardized workflows that reduce lead attribution errors by ~30%. As an operations team lead, I’ve coached associates through workflow audits and performance reviews, earning Employee of the Month 3 times and Captain of the Month 2 times.

Experience

Work history, roles, and key accomplishments

NH

Executive Assistant, Marketing Dir

Nick’s Plumbing and HVAC

Sep 2022 - Dec 2025 (3 years 3 months)

Supported a Marketing Director with inbox management, complex calendar merging, meeting preparation, and stakeholder communication. Drafted C-suite communications using Google Workspace tools and maintained 100% scheduling accuracy on a high-volume meeting calendar while identifying process bottlenecks to reduce internal turnaround time.

WA

Executive Assistant & Ops Lead

Wing Assistant

May 2022 - Dec 2025 (3 years 7 months)

Designed and owned a standardized data audit workflow, reducing lead attribution errors by ~30% across 10+ active client accounts. Led end-to-end calendar coordination across time zones, managed operations associates, and served as an operational bridge by triaging client communications through CRM platforms including ServiceTitan.

UL

Operations & Consulting Intern

UNext Learning

Feb 2022 - Apr 2022 (2 months)

Streamlined scheduling and logistics coordination for training programs across multiple cohorts, ensuring smooth delivery with zero session conflicts. Prepared, refined, and quality-checked presentation materials for client-facing training sessions under tight timelines.

Education

Degrees, certifications, and relevant coursework

JU

Jain University

Master of Arts (MA), Mass Communication and Journalism Studies

2021 - 2023

Completed a Master’s (MA) in Mass Communication and Journalism Studies from Jain University from 2021 to 2023.

CU

Christ University

Bachelor of Arts (BA), Media, Economics and Political Science

2018 - 2021

Completed a Bachelor’s (BA) in Media, Economics and Political Science from Christ University from 2018 to 2021.

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