Parul Khote
@parulkhote
Executive Assistant and Operations lead improving C-suite execution through data, workflows, and coordination.
What I'm looking for
I’m an Executive Assistant and Operations professional with 4+ years of experience supporting C-suite and senior leadership in fast-paced, multi-client environments. I turn high-velocity executive directives—voice notes, shorthand briefs, and meeting summaries—into structured action items, task assignments, and client-facing communications that keep leaders moving at speed.
I also lead operations end-to-end: managing complex, multi-time-zone calendars with zero scheduling conflicts, running CRM operations across ServiceTitan and 5+ tools, and building standardized workflows that reduce lead attribution errors by ~30%. As an operations team lead, I’ve coached associates through workflow audits and performance reviews, earning Employee of the Month 3 times and Captain of the Month 2 times.
Experience
Work history, roles, and key accomplishments
Executive Assistant, Marketing Dir
Nick’s Plumbing and HVAC
Sep 2022 - Dec 2025 (3 years 3 months)
Supported a Marketing Director with inbox management, complex calendar merging, meeting preparation, and stakeholder communication. Drafted C-suite communications using Google Workspace tools and maintained 100% scheduling accuracy on a high-volume meeting calendar while identifying process bottlenecks to reduce internal turnaround time.
Executive Assistant & Ops Lead
Wing Assistant
May 2022 - Dec 2025 (3 years 7 months)
Designed and owned a standardized data audit workflow, reducing lead attribution errors by ~30% across 10+ active client accounts. Led end-to-end calendar coordination across time zones, managed operations associates, and served as an operational bridge by triaging client communications through CRM platforms including ServiceTitan.
Operations & Consulting Intern
UNext Learning
Feb 2022 - Apr 2022 (2 months)
Streamlined scheduling and logistics coordination for training programs across multiple cohorts, ensuring smooth delivery with zero session conflicts. Prepared, refined, and quality-checked presentation materials for client-facing training sessions under tight timelines.
YouTube Operations Intern
FrontRow
Dec 2021 - Feb 2022 (2 months)
Executed a structured content operations and growth strategy to grow a new YouTube channel from 10K to 200K subscribers in under 6 weeks. Contributed to the strategic planning and early-stage launch of a Dance vertical channel, including content direction, upload cadence, and audience targeting frameworks.
Operations Intern
Able Jobs
May 2021 - Dec 2021 (7 months)
Managed end-to-end interview coordination for 50+ fresher candidates simultaneously, aligning hiring requirements with candidate profiles to prevent scheduling conflicts. Built and maintained candidate tracking documentation to improve visibility into pipeline status for faster operational hiring decisions.
PR & Radio Operations Intern
93.5 Red FM
Apr 2019 - Jun 2019 (2 months)
Coordinated celebrity interview logistics and PR outreach, managing scheduling, briefing notes, and on-ground execution. Supported end-to-end radio operations including broadcasting, content writing, advertising, and public relations.
Education
Degrees, certifications, and relevant coursework
Jain University
Master of Arts (MA), Mass Communication and Journalism Studies
2021 - 2023
Completed a Master’s (MA) in Mass Communication and Journalism Studies from Jain University from 2021 to 2023.
Christ University
Bachelor of Arts (BA), Media, Economics and Political Science
2018 - 2021
Completed a Bachelor’s (BA) in Media, Economics and Political Science from Christ University from 2018 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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