@pankajpaliwal1
Back-office operations specialist in banking and broking who processed Demat onboarding and KYC verification across financial services.
IndiaAt Religare Broking Ltd., I assisted customers with Demat account opening and digital onboarding, verified KYC documents, and resolved applications or documents stuck in processing.
At T&M Consultancy, supporting Kotak Mahindra Bank, I created customer relationship numbers, updated account KYC details, and generated account numbers using Finacle. Earlier, at 3i InfoTech Pvt. Ltd., I verified Demat and digital account KYC documents and supported CKYC workflows and AML compliance checks.
Work history, roles, and key accomplishments
Religare Broking Ltd.
Feb 2025 - May 2025 (3 months)
Assisted customers in opening Demat accounts and guided them through digital onboarding. Resolved document bottlenecks and performed KYC verification for timely account activation.
T&M Consultancy
Feb 2021 - Jul 2022 (1 year 5 months)
Created Customer Relationship Numbers (CRN) on BCIF and updated KYC details for bank accounts. Generated account numbers on Finacle and managed Net Banking, Phone Banking, and Debit Card linking.
3i InfoTech Pvt. Ltd.
Jun 2018 - Feb 2021 (2 years 8 months)
Verified KYC documents for Demat and Digital account openings, handling NSE, BSE, and commodity-related documents. Supported AML compliance checks and cross-verified PAN details using NDML, CDSL, Karvy, and CVL portals.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Arts
Completed a Bachelor of Arts degree from Delhi University in 2021.
12th Standard, General
Completed 12th standard from U.P. Board, Allahabad in 2018.
10th Standard, General
Completed 10th standard from CBSE Board, Delhi in 2013.
Course on Computer Concepts (CCC), Computer Concepts
Certification in Course on Computer Concepts (CCC).
Basic Computer Course, Computer Basics
Certification in Basic Computer Course.
Software and tools used professionally
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