Pamela zumaeta

Provided customer attention and advice throughout the rental process, coordinated and supervised rental procedures from client acquisition to contract signing, and managed cash administration and bank transfer reconciliation. Organized and maintained physical and digital documents, issued invoices, tracked payments, and controlled stock and office supplies.

Managed and controlled billing of logistics services in both ports, ensuring correct issuance and follow-up of invoiced services. Reviewed shipment information and profit details, supervised a team of 4 analysts and assistants, and informed the team about new clients and shipping line conditions.

Provided quotations for all types of cargo, including perishable and dry goods, and followed up operationally and commercially with assigned client portfolio. Monitored billing and regularization with customs department, reported cargo movement to management, and handled bank reconciliations and petty cash for 3 companies.

Handled purchases, collections, check issuance, and invoicing, and coordinated administrative actions and document updates. Managed supplier payments, banking documentation, office maintenance requests, and executive agenda coordination.

Completed a Diplomado in Liderazgo Disruptivo in 2023.

Completed EPE Administración de Empresas in 2012.

Completed a Grado Universitario en Turismo y Hotelería in 2009.