Open to opportunities

Pallavi Chauhan

@pallavichauhan1

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Experienced System Engineer specializing in End-User Computing technologies.

Germany

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What I'm looking for

I am looking for a role that fosters innovation and offers opportunities for professional growth in a collaborative environment.

With over 8 years of experience as a System Engineer, I have honed my expertise in End-User Computing (EUC) technologies across diverse environments. My proficiency in Microsoft 365 services, Intune, and Microsoft Endpoint Configuration Manager (MECM/SCCM) allows me to specialize in Application Packaging, Patch Management, Software Distribution, and Operating System Deployment (OSD). I am skilled in automation through PowerShell and Windows Scripting, and I have extensive experience managing Virtual Desktop Infrastructure (VDI) using VMware Horizon View and related technologies.

In my current role as a Modern Workplace Consultant, I lead a team of application packagers, ensuring timely delivery of high-quality application packages for enterprise-wide deployment. I have developed custom PowerShell scripts to automate packaging processes and have successfully managed the end-to-end lifecycle of application deployment. My commitment to driving IT Service Management initiatives and optimizing EUC solutions has consistently resulted in seamless system performance in enterprise environments.

Experience

Work history, roles, and key accomplishments

Current

Modern Workplace Consultant

Current

Baywar.e

Sep 2023 - Present (1 year 8 months)

Led a team of application packagers, ensuring timely delivery of high-quality application packages for enterprise-wide deployment. Developed custom PowerShell scripts for automating application packaging processes and managed the end-to-end lifecycle of application deployment using Microsoft Intune.

Microsoft Intune PowerShell Software Deployment Troubleshooting IT Service Management Documentation Team Leadership Automation MSI Packaging

ITO Operations Administrator

Mytheresa.com

Nov 2022 - Sep 2023 (10 months)

Responsible for packaging and deploying applications via Baramundi. Managed patch management for applications and Windows updates, and created documentation for junior administrators and users.

Baramundi Patch Management Documentation Google Workspace Training Troubleshooting

Infrastructure Engineer

Lowe's India

Jan 2021 - Nov 2022 (1 year 10 months)

Configured, designed, and implemented SCCM and Intune environments. Managed users and devices in Intune, deploying Intune clients and setting up mobile device management while creating and testing Intune policies.

SCCM Intune Mobile Device Management PowerShell Troubleshooting Patch Management Active Directory Customer Service

Project Engineer

Wipro Limited

Dec 2016 - Jan 2021 (4 years 1 month)

Handled Windows 7 to Windows 10 migration projects and managed Microsoft SCCM deployments for large applications. Provided 3rd level infrastructure support and improved software deployment processes.

Windows 10 Migration SCCM Patch Management Troubleshooting ITIL Process Improvement Customer Support Documentation

Education

Degrees, certifications, and relevant coursework

Birla Institute of Technology and Science

Bachelor's, Information Technology

2017 - 2020

Completed a Bachelor's degree in Information Technology, focusing on various aspects of IT systems, software development, and network management.

Seth Jai Parkash Polytechnic

Diploma, Electronics and Communication Engineering

2013 - 2016

Earned a Diploma in Electronics and Communication Engineering, covering fundamental concepts in electronics, communication systems, and circuit design.