Paayal Shastri

Managed personnel records and payroll for 300+ employees, centralised HR data using Workday and SharePoint, and handled vendor contracts and procurement. Supported campus recruitment and delivered service excellence to diverse clients, including high-priority freight logistics.

Managed full-cycle recruitment for retail vacancies, maintained employee database (EQMS), resolved payroll and benefits inquiries, and administered staff rostering.

Managed calendars, client meetings, and confidential communications for senior CAs. Prepared financial reports and supported financial operations including invoicing and expense tracking.

Managed team performance to meet SLAs, optimised team efficiency through rostering, and led a diverse team. Proposed process improvements to contribute to organisational innovation.

Graduate Diploma in Research Methods from Flinders University, Australia.

Master of Professional Accounting from Kaplan Business School, Sydney.

MBA with an HR major from the University of Wollongong, Australia.

PG Diploma in Computer Applications from North Gujarat University.

Master of Arts in American Literature from North Gujarat University.

Generative AI Mastermind Certificate from Outskill.

Standard Mental Health First Aider certification from Mental Health First Aid Australia.