Ostoja Mitrakovic
@ostojamitrakovic
I coordinate international sales, exports, warehouse operations, and customer deliveries.
SwitzerlandWhat I'm looking for
I'm currently coordinating international export orders at Gilgen Door Systems, preparing export documents and working with internal teams, freight forwarders, customers, representatives, and customs.
At STAAR Surgical AG, I led, guided, and trained a 20-member warehouse team while monitoring receiving and customer-order KPIs, managing material transfers, and organizing physical inventory of finished products.
I've also supervised online-shop dispatch at Hornbach Baumarkt AG, coordinating picking, packaging, carriers, returns, customer complaints, and SAP-based dispatch processes. Previously at CT-Concept Technologie GmbH and Fluor Group, I supported global distribution, order processing, shipping coordination, inventory planning, purchasing, and supplier relationships.
My background spans consumer goods sales, packaged consumer goods, corporate sales account management, retail, manufacturing, production, quality control, and logistics.
Experience
Work history, roles, and key accomplishments
International Sales - export coordinator
Gilgen Door Systems
Aug 2025 - Present (1 year)
Independent handling of export orders and preparation of all relevant export documents. Coordination with internal departments, freight forwarders, customers, and representatives.
Lead Warehouse for international Sales Distribution Centre
STAAR Surgical AG
Jul 2022 - Jul 2025 (3 years)
Led and trained a warehouse team of 20 members, defined priorities, and assigned tasks. Monitored logistics KPIs and ensured correct material transfer and inventory processing.
Production and quality control operator
Collini AG
Sep 2019 - Jul 2022 (2 years 10 months)
Operated production equipment and prepared items for distribution. Assembled and checked products, ensured machinery ran smoothly, and assisted in packaging and shipment.
Supervisor in Online Shop dispatch
Hornbach Baumarkt AG
Mar 2016 - Sep 2019 (3 years 6 months)
Coordinated and controlled picking, packaging, and dispatch. Managed dispatch workers technically and disciplinarily, negotiated with carriers, and optimized processes for cost and time savings.
Sales Operation Specialist
CT-Concept Technologie GmbH
Aug 2013 - Sep 2014 (1 year 1 month)
Managed distribution worldwide, handled orders, offers, and customer requests. Planned and scheduled production and supply chain, organized shipping, and collaborated with various stakeholders.
Business Manager
Fluor Group
Dec 2009 - Mar 2013 (3 years 3 months)
Supported purchasing and material departments, led a group of five employees, and controlled delivery dates. Managed customer acquisition and care, inventory planning, and maintained ERP data.
Internal Control Specialist
Public company - Serbian roads
Aug 2008 - Dec 2009 (1 year 4 months)
Performed internal control duties within the company.
Manager Linguistic proficiency
Andelija ZU Apotheke
May 2005 - Aug 2008 (3 years 3 months)
Managed linguistic proficiency tasks at the pharmacy.
Senior Sales Representative
Hemtrade GmbH
May 2004 - May 2005 (1 year)
Represented the company in sales activities.
Sales Specialist
Pharmacerm GmbH
Dec 1996 - May 2004 (7 years 5 months)
Specialized in sales activities for the company.
Education
Degrees, certifications, and relevant coursework
Faculty of Management, Novi Sad
Bachelor, Business Management
2004 - 2006
Bachelor's degree in Business Management from the Faculty of Management in Novi Sad.
High Economics Business School
Diploma, Economics
1993 - 1996
Diploma in Economics from High Economics Business School.
Electro technical Secondary School
Diploma, Electro technical
1989 - 1993
Diploma from Electro technical Secondary School.
Tech stack
Software and tools used professionally
Availability
Location
SwitzerlandAuthorized to work in
Job categories
Skills
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