At Mercedes Benz, I manage call-backs and customer service measures across the supply chain. I also handle product parameterization with technical and development areas.
I coordinate capacity with suppliers and competing serial plants, and respond to customer queries and incidents. My work spans launch management, operational planning, and bottlenecks.
At Quality Continent, working at SEAT, I analyzed and followed up on complaints involving serial electrical parts. Earlier, at BERTRANDT, working at SEAT, I handled project planning and quality follow-up for vehicle programmes.

