Open to opportunities

Oreeditse Botho Setshwano

@oreeditsebothosetshw

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BSC graduate in Business Intelligence and Data Analytics.

Botswana

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What I'm looking for

I am looking for a role that challenges me and fosters professional growth.

I am a dedicated BSC (HONS) Business Intelligence and Data Analytics graduate with a strong commitment to leveraging my skills and knowledge to contribute positively to an organization. My career objectives are centered around finding a challenging position that aligns with my competencies and capabilities, allowing me to channel my expertise effectively.

Throughout my experience as a Customer Lounge Attendant at Mokoka's Transport, I honed my customer service skills by managing inquiries, issuing tickets, and assisting passengers. My internship as a Data Analyst at the Ministry of Health and Wellness provided me with hands-on experience in data entry, quality assurance, and report development, further solidifying my analytical capabilities. I am eager to apply my educational background and practical experience in a dynamic work environment.

Experience

Work history, roles, and key accomplishments

Customer Lounge Attendant

Mokoka's Transport

Oct 2021 - Aug 2023 (1 year 10 months)

Managed customer interactions by welcoming clients, answering inquiries, and assisting with bookings. Responsible for ticket issuance, fare collection, and general office management while reporting to senior management.

Customer Service Communication Office Management Ticketing Problem Solving Teamwork Time Management

Data Analyst Intern

Ministry of Health and Wellness

Jan 2020 - Sep 2020 (8 months)

Provided exceptional customer service while managing data entry and quality assurance for health service data. Assisted in report development and maintained confidentiality of sensitive information.

Data Entry Microsoft Excel Data Analysis Quality Assurance Customer Service Technical Expertise Data Quality Reporting

Education

Degrees, certifications, and relevant coursework

University of Sunderland Botswana

Bachelor of Science, Business Intelligence and Data Analytics

2017 - 2021

Graduated with a Bachelor of Science in Business Intelligence and Data Analytics, focusing on data analysis, business intelligence techniques, and analytics methodologies.