Onyebuchi Opiti

Analyzed operational and property performance to support decisions that increased property occupancy by 15% within 12 months. Managed a ₦100M+ property portfolio and implemented operational controls that reduced operating expenses by 8% year-over-year.

Managed daily and quarterly fund-transfer operations and liquidity monitoring while maintaining compliance with internal controls and regulatory requirements. Supervised a 15-member team and prepared quarterly financial and operational reports.

Led cash operations, financial administration, and customer service activities while monitoring processing accuracy and adherence to procedures. Developed and maintained performance reports to support management decision-making.

Responded to customer enquiries, investigated service issues, and provided accurate information while maintaining professional service standards. Managed complaints and service requests through investigation, resolution, documentation, and follow-up.

Supported document preparation, record management, filing, correspondence, data entry, and routine report preparation while maintaining accuracy and confidentiality.

Assisted with laboratory procedures, specimen documentation, record management, and quality-control processes.

Bachelor of Science in Microbiology from the Federal University of Agriculture, Abeokuta.

Google Data Analytics Professional Certificate.

Scrum Fundamentals Certified.

Oracle Cloud Infrastructure Certification.